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Carl Black Chevrolet Buick GMC Service

4.0

About this business

Location details

1110 Roberts Blvd, Kennesaw, GA, 30144, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.0290 reviews
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Dan Flaherty's profile image
Dan Flaherty 
on Google
a month ago

No after hours pick up is ridiculous. All the other major service centers have it. Despite calls on Saturday about arranging an after hours pick up on Sunday through the sales center which was open, they said no. At least when I got there 15 min before Monday opening, they let me in early to get my car. NOPE, made me wait outside bc they couldn’t open the doors early despite being at their stations. It drives me crazy when a customer service company can make an easy yes but still decides to stay no. None of your competitors ... read more

Mark Jenkins's profile image
Mark Jenkins 
on Google
2 months ago

Still no part to repair my vehicle. No the dealers fault but Chevrolet doesn't seem to care. Appearantly there are many thousands of Chevrolet vehicles with faulty onstar modules and it appears Chevrolet doesn't care. I will never by another Chevrolet if this isn't resolved very soon. 

Shonmeka Antwi's profile image
Shonmeka Antwi 
on Google
2 months ago

I wanted to take a moment to express my sincere thanks for the exceptional service I received during my recent visit to Carl Black GMC. Your attention to detail and commitment to making sure my 2019 Yukon LX was properly repaired did not go unnoticed. Thanks to your efforts and the great work of the service team, the vehicle now rides smoothly. It’s rare these days to find service advisors such as Andre G. and mechanics who are both reliable and genuinely care about their customers, and I truly appreciate that level of dedic... read more

Chayne Rector's profile image
Chayne Rector 
on Google
3 months ago

I had an amazing experience thanks to the manager Lorrie at Chevy! Despite having a packed schedule, she went out of her way to fit me in and took care of putting wheel locks on my car completely free of charge. Her kindness, professionalism, and willingness to help truly made my day. It’s rare to come across someone so genuine and dedicated to customer service. Thank you, Lorrie, for going above and beyond. You’ve earned a loyal customer for life! Best wishes Chayne ! 

Taylor Evans's profile image
Taylor Evans 
on Google
6 months ago

Matt Gill made my service appointment a seamless experience. Grateful for that! 

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Frequently asked questions about Carl Black Chevrolet Buick GMC Service

How is Carl Black Chevrolet Buick GMC Service rated?

Carl Black Chevrolet Buick GMC Service has a 4 star rating with 290 reviews. 

When is Carl Black Chevrolet Buick GMC Service open?

Carl Black Chevrolet Buick GMC Service is closed now. It will open tomorrow at 8:00 a.m. 

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