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CareLinc Medical Equipment & Supply
- Grand Rapids, MI
About this business
Location details
89 54th Street Southwest, Ste 1, Grand Rapids, MI, 49548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today I received great service from CareLink I had problems getting a commode I needed but that was the fault of my insurance provider authorizing me a child size toilet (I am 6’3 255 pounds) and wouldn’t budge on providing me with a safe appropriate size ($250). Today I went back to purchase the correct size for me, the sales person actually sold me the floor for $100 off.. well done
Our rehab facility ordered a wheelchair for my husband. When it arrived I received a work order that included many items either not included or not requested. The charges amounted to over $500 which would have been billed to my insurance company. I called the local office to tell them that the chair received was not as listed as delivered. They did not believe me. I am a senior citizen and had to get the heavy chair in our vehicle and haul it into the office myself to prove that the delivery person said I received items that... read more
I must say this gentleman by the name of Joshua t has melted my heart. I got a call from my parents who are in there 90s that their vehicle had broke down in the middle of the road while driving on a busy street in paw paw. They informed me they didn’t know what had happen and told me a young man has stopped behind them to prevent passing vehicles from rear ending them and that Joshua had notified the local police department to get some better traffic control out there.. they also informed me that Joshua made sure that they ... read more
"CareLinc Medical Equipment Supply provides excellent customer service and reliable medical equipment to meet your healthcare needs. For more top-quality health products, visit (https://healthmedicinemall.com/)."
Scammers! Taking over $80.00 out each month for a cpap machine since 2022 (we are now 2024) after not resubmitting claim to insurance and said it was on us to contact insurance. Got the docto office involved and found out they were responsible and did not follow through. In addition overcharged us and had over 200.00 + credit and was suppose to stop taking money out of our account but didn‘t. Now claiming they are taking money out for a collection which doesn’t exist and even it there was one, this was not authorized nor eve... read more
service is terrible, they lose faxes, promise to send things, which never arrive, when you call or text for help, it goes into a big black hole of no response. I would think twice about using this customer poor lack of service company.
When I first switched over to Carelinc after getting severe Covid, they were wonderful. I was hospitalized for almost a month and nearly died. I have been on oxygen for a year. Since then I have been diagnosed with pulmonary fibrosis. My doctor gave me a prescription for a portable oxygen pack, and my insurance company is waiting for Carelibc to give a preauthorization for it. However, Carelinc is stalling and giving me many excuses. My doctor even faxed orders over. When I call, they hang up on me. They are simply terri... read more
THEY DESERVE ZERO STARS, THEY'RE CUSTOMER SERVICE SUCKS! ORDERED ALMOST A MONTH AGO RECEIVED WRONG ITEM THEN COULDN'T GET ANYONE TO ANSWER PHONE OR EMAILS GOING ON 7 DAYS NOW... DON'T WASTE YOUR MONEY HERE, BUY FROM AMAZON AVOID LIKE THE PLAGUE...
Have dealt with Car linc for several issues over the years Cpap rleated and a few others. They must out source services because they are great when talking to you about insurance and doing the initial work. up. Then comes the person that is to provide the actual service and the here comes the failure mode. The cpap guy i dealt with could not care less if he ever made here. He never did make it here the way. Even after a few phone calls. It was like he fell of the face of the earth. Horrible service. I would be fired for eve... read more
Frequently asked questions about CareLinc Medical Equipment & Supply
How is CareLinc Medical Equipment & Supply rated?
CareLinc Medical Equipment & Supply has a 4.8 star rating with 2,038 reviews.
When is CareLinc Medical Equipment & Supply open?
CareLinc Medical Equipment & Supply is closed now. It will open tomorrow at 9:00 a.m.
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