Carefree Compounding & Wellness

Sherri Newman 

on Google

a week ago

Poorly managed, apathetic, unprofessional, understaffed , consistently disorganized and lacking professionalism of any kind. Never answering the phone or taking responsibility for errors on thier part. The Pharmacist “IN CHARGE” (Larissa) is more interested in asserting her “Power” and arguing than helping create solutions. I will Never try to fill a script with them again. I have had repeated issues and this last interaction where I was told that my package “WAS” delivered , when I had not received it and UPS could not prod... read more

Ally 

on Google

7 months ago

There was confusion between my Rx prescriber and the order at Carefree Compounding. They were more than wonderful with the way they fixed the problem and were a stand-up company with integrity. I am extremely impressed with this company and Mrs. Larissa, the PAC. 

Amy B 

on Google

9 months ago

Wow! The customer service here is non existent, especially Kevin but the lady ( whoever name I cannot pronounce) who answers the phone is not all that much more pleasant. I called in well before my thyroid meds needed to be filled. A week AFTER my meds were gone, I would still be without had I not transferred to a MUCH better compounding RX. Kevin could not have been less concerned that I was without thyroid meds and told me “ well a lot of other people are waiting too” because they needed to get a potency review. I asked if... read more

Jodi Parot 

on Google

a year ago

I have no idea what happened to this pharmacy but they really crashed and burned. Their turn around time used to be 2-3 business days and now they state it’s 5-8. They WILL NEVER answer the phone or call back . They say to respond by text and still nobody responds. I had to call my doctor today and have my script changed to North Valley because this place simply doesn’t respond to anyone. Sorry to see this business fall. 

Misha L 

on Google

a year ago

New to the area, looking for a compounding pharmacy. This one will not be the one. They don’t answer their phone, don’t return text messages as they request customers to do, and provide no communication. If you’re too busy to take care of new customers then you must not need new business. I don’t have a new script for fun, I need the medication and I would like to have some kind of sound bite from my pharmacy confirming they received the script and when it might be available. On the other hand, just called North Valley Compo... read more