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CareFirst BlueCross BlueShield

1.9

About this business

Location details

10455 Mill Run Cir, Garrison, MD, 21117, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.958 reviews
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Ms. Shaunde' Marie's profile image
Ms. Shaunde' Marie 
a month ago

Lacks diversity, in pharmacy and upper mgmt. but is quick to snatch a diverse populations money due to corporate greed and ignorance to not embrace diversity. Poor customer service especially in their hiring process. 

Cynthia Drice's profile image
Cynthia Drice 
a month ago
Zurab Gagnidze's profile image
Zurab Gagnidze 
2 months ago

No starts…. They dont pick up i cant even set up an appoint they just dont answer. 

Michael Berkeley's profile image
Michael Berkeley 
6 months ago

ZERO STARS!!!!! THE WORST CUSTOMER SERVICE. CareFirst can't process their way out of a paper bag. I notified them that my deductible was incorrect in February. They said give it 30-45 days. Well, nothing changed. In May I realized that I had paid well over my deductible and started another series of calls. 3 months later I am still trying to get everything cleaned up and re-imbursed for the overages. Every time I talk to them I get told withing the next 30 - 45 days. I have never once gotten a call back from them even after ... read more

Dale Coleman's profile image
Dale Coleman 
10 months ago

Carefirst misplaced 2 of my monthly premium payments that my bank confirmed had been cashed on their end, and then while searching for them on their system and telling me all will be fine, continued to terminate my policy. This caused me two weeks with no coverage and all kinds of hassles linking back with the md health exchange getting coverage back. I was promised call backs within the company which never happened and everytime i called it was like i was starting over. I had to practically do these people’s jobs to get my ... read more

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Frequently asked questions about CareFirst BlueCross BlueShield

How is CareFirst BlueCross BlueShield rated?

CareFirst BlueCross BlueShield has a 1.9 star rating with 58 reviews. 

When is CareFirst BlueCross BlueShield open?

CareFirst BlueCross BlueShield is closed now. It will open tomorrow at 9:00 a.m. 

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