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CareFirst Blue Cross BlueShield

2.8

About this business

Location details

151 West St, Annapolis, MD, 21401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.85 reviews
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Cameron O'Neal's profile image
Cameron O'Neal 
on Google
4 years ago

Definitely a terrible experience dealing with them over the past year. I needed a bill (that was suppose to be covered) corrected and they couldn't seem to help me out. I have been calling regularly since April, it is now October and I have not ever received a call back by one of their great employees who "would personally look into it for me". Talked with 3 separate employee's who all gave me the same response. They needed to send it to the higher ups and they would follow up with me. NOT ONCE, did I receive a call back. Te... read more

Janie Flagg-Riley's profile image
Janie Flagg-Riley 
on Google
7 years ago
Kerry Jellick's profile image
Kerry Jellick 
on Google
8 years ago

Given that it's enrollment time, I feel a sense of responsibility to warn you NOT to use CareFirst for your health insurance needs. Terrible customer service and they haven't covered what they are supposed to cover on my plan. I have spent the last few months making several calls, faxes, and mailed change applications (as they instructed me to do) simply to get my DOB corrected in their system. They have had me listed a ONE YEAR OLD this entire year and it has caused many issues and much stress for each doctors appointment a... read more

James Wills's profile image
James Wills 
on Google
8 years ago

Never give your credit card number to Carefirst if you can pay by Check. I have been overcharged multiple times since the first of 2016. Paying them by check eliminates the opportunity for them to overcharge. 

Barmak Kusha's profile image
Barmak Kusha 
on Google
9 years ago

Super professional, helpful, friendly and efficient staff. 

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Frequently asked questions about CareFirst Blue Cross BlueShield

How is CareFirst Blue Cross BlueShield rated?

CareFirst Blue Cross BlueShield has a 2.8 star rating with 5 reviews. 

When is CareFirst Blue Cross BlueShield open?

CareFirst Blue Cross BlueShield is closed now. It will open tomorrow at 9:00 a.m. 

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