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Card's Appliance Sales & Service

4.4

About this business

Location details

120 South 9th Street, Mattoon, IL, 61938, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
4.453 reviews
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Andrea's profile image
Andrea 
a week ago

Well received my new fridge and stove end of June 2025 with extended warranty. July 4th Fridge went out so I lost everything in freezer and fridge. Between July 7th and 15th, 2 mechanics came out. Part ordered and put in July 15th. I lost everything in my fridge/freezer. Luckily, or so I thought, i had insurance for lost damages. July 17th turned in receipts for all the food I had to replace. Somehow they lost my receipts. So 3 months later (cuz they NEVER told me they did not receive my receipts. I went into store in Mattoo... read more

Wendy Dexter's profile image
Wendy Dexter 
2 months ago

Now Mt. Vernon TV & Appliance. I called to inquire if they worked on Speed Queen washing machines and they said yes. I figured it would be a week, but they sent a tech in two days. My washer was shutting off mid-cycle and wouldn't unlock at the end of the cycle. Zack Devore was the tech. He determined what new part I needed and even repaired my dryer vent although he said they did not replace them. He left to do another repair in Arcola, but had to return after failing to turn the water back on. Ordinarily I could do that, b... read more

Eye Fly's profile image
Eye Fly 
3 months ago

Great service, promptly helped and had no pressure to buy anything or extras. I knew exactly what I wanted and they did not try to steer me to another brand. Delivery was excellent, both men set the unit up, leveled the height and made sure it worked. They even went over some of the features to help me get started. 

Sally Rivera's profile image
Sally Rivera 
10 months ago

I recently had my cooktop repaired by Jess, and the service was absolutely outstanding. From start to finish, Jess was **professional, honest, and efficient**. The repair was done quickly, and the pricing was very fair—much more affordable than I expected. What impressed me the most was the **transparency and expertise**—no hidden fees, no unnecessary upsells, just honest and quality work. My cooktop is now working perfectly, and I couldn’t be happier with the results. **Highly recommend** this repair service to anyone in ne... read more

Judy Griffiths's profile image
Judy Griffiths 
11 months ago

After 20 years of purchasing our appliances from this store we will not be continuing this practise. Our salesman was fine, but after a real problem that was not resolved properly, I can only say that the owner of the store who was quick to let us know this, was rude, dismissive and actually lied to us. How things have changed in our world. Small town service is certainly not there anymore. 

Frequently asked questions about Card's Appliance Sales & Service

How is Card's Appliance Sales & Service rated?

Card's Appliance Sales & Service has a 4.4 star rating with 53 reviews. 

When is Card's Appliance Sales & Service open?

Card's Appliance Sales & Service is closed now. It will open tomorrow at 8:00 a.m. 

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