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7101 Adams St Suite 1, Willowbrook, IL, 60527, United States
Get directionsWe built our house in 2018 and the General contractor used Cardinal as the HVAC contractor. It has been terrible, I’ve replaced much of the equipment, re routed a lot of the ductwork and have air quality issues even still. The reviews show them as a good contractor, I must have gotten the “C” team for my house. But even after some of the initial issues, the general manager came and installed equipment that didn’t work or was undersized. They seemed like a start up operation with not much depth.
Cardinal Heating & Cooling is the best combination of excellent service and knowledgeable workers. Our home has a more complex combination of HVAC systems and Cardinal has been great to work with on routine maintenance, new installation and will be using them for eventual upgrades and replacements in the future. Every interaction I've had over the phone and in person has been refreshing and incredibly helpful.
I have had Cardinal install a furnace, clean & maintain the furnace and old A/C, and today - repair the old A/C - and every visit has been a good experience. Today my A/C compressor stopped working. They quickly sent a technician (Matt) who diagnosed and replaced the damaged part and got things working again in less than an hour. The workers are polite, friendly, and efficient and leave things in good order. I am happy to work with a company that I can trust.
This is fantastic company that got roped up in some false accusations. They had amazing communication and they are probably being brigaded from earlier. We were wrong and the people here were very kind about it. If they handled things like this I know they will handle your business in the best and most professional way.
My AC failed late evening on a day with temp' of 96+. Cardinal responded same day. It was an after hours call, but Matt was professional and thorough. It was the compressor. Cardinal worked with the supplier to confirm the unit was still under warranty and had the new compressor installed the next day. It's been running flawlessly. They gave me all the pricing upfront, answered all my questions, and there was no push to replace the entire unit. I definitely recommend Cardinal.
Cardinal Heating & Cooling has a 4.8 star rating with 77 reviews.
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