Cardinal Healthcare and Rehabilitation Center

startowngirl 

on Wellness

10 years ago

so far, I am very disappointed and un-impressed. My mother is there for nursing care. We have walked in and found a dirty diaper beside her pillow on the bed. She cannot feed herself, yet was taken to the dining hall and put in front of a plate with scrambled eggs and what looked like day old oatmeal. She is legally blind, also. We found her with scrambled egg under her fingernails as if she had tried to feed herself. Also, her bed table is often pushed to the wall where it is in-accesable to her. She should be able to get a... read more

startowngirl 

on Wellness

10 years ago

so far, I am very disappointed and un-impressed. My mother is there for nursing care. We have walked in and found a dirty diaper beside her pillow on the bed. She cannot feed herself, yet was taken to the dining hall and put in front of a plate with scrambled eggs and what looked like day old oatmeal. She is legally blind, also. We found her with scrambled egg under her fingernails as if she had tried to feed herself. Also, her bed table is often pushed to the wall where it is in-accesable to her. She should be able to get a... read more

LM 

on Wellness

10 years ago

Upside: Caring, kind, compassionate nurses and CNA's who are terribly overworked. Many worked 16 hour shifts which left me to wonder how sharp their minds could be after passing out meds that many hours. Overall the staff was very kind and helpful. Physical Therapy staff was the best....great to work with considering they had barely adequate room and equipment. I felt the Social worker was often rude and did not have the patient's interest at heart. Downside: Outdated facility, Not as clean as it should be. The first night I... read more

Anonymous 

on Wellness

11 years ago

Did this provider wear an obnoxious cologne? Not at all, their cologne smelled great 

Anonymous 

on Wellness

12 years ago

Was this provider's office too cold? No, it was fine Does this provider have helpful information available online? No, just a basic listings page Does this provider leave you on hold for a long time when you call? Yes, it never fails. I'm put on hold forever when I call Did this provider pressure you to purchase any unnecessary products during your visit? No, my decisions were always respected Were the staff members able to answer your questions? They were rarely able to answer any of my questions 

Anonymous 

on Wellness

12 years ago

Does this provider treat their staff well? Not at all. I felt terrible for all the staff members Are you going to visit this provider again? Not if my life depended on it 

Anonymous 

on Wellness

13 years ago

Did this provider answer all of your questions? Some were answered Was this provider's staff friendly? Friendly Enough Did you leave the office feeling satisfied with your visit? Not satisfied, but not unhappy Was this provider's office easy to locate? Absolutely! It couldn't have been easier! 

nancy 

on Wellness

13 years ago

I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. I left with no question unanswered. They were so thorough with their answers and really went above and beyond to ensure I had a great understanding of their nursing home. 

Anonymous 

on Wellness

14 years ago

Do you feel that you could have received better service somewhere else? Yes! I know that I would have gotten better service anywhere else! Did this provider promise services he/she couldn't provide? Yes, they were able to do almost nothing they originally said they could Is this provider willing to pursue advice from other providers when necessary? Not really, they discouraged any sort of outside advice