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Cardinal Credit Union - Willoughby Branch
- Finance
- Willoughby, OH
About this business
Cardinal is a not-for-profit financial cooperative owned by its members. This means that as a credit union member, you are never a customer, but a full partner and owner. The credit union motto “People Helping People” is demonstrated in every transaction that takes place at Cardinal. We promise each member personalized service and individualized financial attention. We offer a full range of financial products and pride ourselves on offering the best possible rates and services to its member-owners. Choose from a ... read more
Location details
34465 Euclid Ave, Willoughby, OH, 44094, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | Closed | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Their 3.9 rating is probably too high. I came into this office to pay the balance of my loan off and the 2 representatives at the front desk looked at me like I was out of my mind. I first called to pay my balance and the rep said ohh just come in office it will be much easier. I'm only able to go on the weekend so had to wait till Saturday. I get there and they said "you can't do that here". Then they laughed and said we can't take payoffs just do it online. So literally the exact opposite of what I was told on the phone. I... read more
If I could give 0 stars I would. Whoever Jessica is should be fired! She strung my mother ( who is almost 70 ) along for a loan telling her she is pretty positive she will be approved for a loan for THREE WEEKS!! When my mom demanded answers after Jessica never calling my mother back and never answering calls saying she is never at work, she said she was denied! This employee and company should be fired and shut down. You give false hopes and can’t even do your job! Shame on you!!!!!
A great little credit union. The staff are always friendly helpful and good at their jobs. You can even get money out of your account without a card at the ATM.
Awful customer service
My experience at Cardinal Credit Union was efficient and successful. A big thank you to Jennifer for helping me with my car purchase and credit score. I would highly recommend their services.
Frequently asked questions about Cardinal Credit Union - Willoughby Branch
How is Cardinal Credit Union - Willoughby Branch rated?
Cardinal Credit Union - Willoughby Branch has a 3.8 star rating with 69 reviews.
When is Cardinal Credit Union - Willoughby Branch open?
Cardinal Credit Union - Willoughby Branch is closed now. It will open at 9:00 a.m.
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