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Carbon Health Urgent & Primary Care Albany - University Village

4.5

About this business

As a local urgent care & medical center which welcomes walk-ins, Carbon Health in Albany, CA commonly sees patients for reasons such as: urinary tract infection, sore throat, sinus infection, COVID testing and treatment, cough, abdominal pain, injury, rash, bronchitis symptoms, back pain, STI test (STD test), ear ache, ear infection, fever, strep throat, TB testing, cuts and lacerations, ear pain, chest pain, sports physicals, eye pain, abscess removal, burn treatment, suture and stitches removal, and so many more reasons. W... read more

Location details

1080 Monroe St #120, Albany, CA, 94706, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 1:00 p.m.
4.5378 reviews
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Jessie West's profile image
Jessie West 
on Google
2 days ago

Over the years the care has generally been very good, and when I went yesterday with trouble breathing, it was excellent. However, I’m still upset about the time before, when it took them three tries to code the medication I needed correctly for my pharmacy. That time I gave them a rating of 3. Unsurprisingly they did not ask me to post a review, but what troubled me is that nobody contacted me to ask what happened. Their mistake was not inconsequential as I had to wait a couple extra days to get the medicine I needed to hel... read more

izzi norton's profile image
izzi norton 
on Google
2 days ago

Sent me to the er saying i need a ct scan to diagnose a concussion, The ER then told me that’s not how you diagnose concussions and i had pretty much waisted $135 due to your care team’s incompetence. i now cannot pay bills! Thanks for nothing! also i had a video appointment at 3pm today and it’s now 3:20. You clowns waste time and money 

Amy Marie's profile image
Amy Marie 
on Google
2 days ago

I tried this location for the first time last year as a walk-in. Overall I felt dismissed, but I still got my test done. This week I have tried to call them four different times and I’ve either been put on hold for over 20 minutes or hung up on after 10 minutes. I had questions! I ended up ditching my appointment and calling the Berkeley location. Not only did Berkeley answer within three rings, but she was helpful and quick. I even called the Richmond location a few days prior and they were very helpful and to the point. Al... read more

Polina Bulgakova's profile image
Polina Bulgakova 
on Google
6 days ago

Went in for a sore throat with a chronic strep history. Discussed and requested specific set of testing. 2/3rds of the discussed testing was not performed. I reached out via messaging on the Carby app - no word. Reached out again, finally got a response that I can return at no charge to complete the testing. Got confirmation from the doctor, the scheduler and the attending nurse that the right testing would be performed at no charge. Instead the wrong testing was performed again. I reached out regarding this - no word back a... read more

Crimson Futon's profile image
Crimson Futon 
on Google
a week ago

Not great in my experience. Staff didn't really understand basic description of symptoms. Most important: did not properly clean area before drawing blood. They opened a sanitizing wipe, barely grazed my skin with it and threw it away, and I thought "okay they're grabbing another wipe to clean it properly" because they reached back in the same area, but no, they just stuck the needle in without properly cleaning. I'm not sure they know that you can hear them talking through the walls when they leave the room and chat across ... read more

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Frequently asked questions about Carbon Health Urgent & Primary Care Albany - University Village

How is Carbon Health Urgent & Primary Care Albany - University Village rated?

Carbon Health Urgent & Primary Care Albany - University Village has a 4.5 star rating with 378 reviews. 

When is Carbon Health Urgent & Primary Care Albany - University Village open?

Carbon Health Urgent & Primary Care Albany - University Village is closed now. It will open at 9:00 a.m. 

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