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Carats Fine Jewelry & Watches
- Consumer Goods
- Sarasota, FL
About this business
Family owned and operated luxury jewelers, Carats offers the finest in designer jewelry and Swiss timepieces to Sarasota, FL costumers. Our distinctive collection features brand name bridal jewelry, top-quality diamonds, pearls, and timepieces. We offer new and pre-owned jewelry and watches from the world’s premiere design houses, as well as one-of-a-kind estate pieces.
Location details
1922 Bay Rd, Sarasota, FL, 34239, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 4:00 p.m. | |
| Wed | 10:00 a.m. to 4:00 p.m. | |
| Thu | 10:00 a.m. to 4:00 p.m. | |
| Fri | 10:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service I will recommend this place 100%. They fix my watch in five minutes. Didn’t even charge me for that. I will come back here anytime and I recommend them to my friends and family.
$50 quote to change battery in my Luminox watch that I purchased from Carats several years ago. Went to Walgreens and purchased the required battery for $6 and after watching how to do it on YouTube, I was able to change out the battery myself in 3 minutes. My wrist watch is now back in service. Everyone is entitled to be compensated for their time and costs to run a business but $50!! Really!!! Carats, you need to rethink your customer service model.
A friend of mine recommended this jewelry business (Carats) as I needed repairs for a necklace, ring, watch and also batteries. I'm so glad I walked through the door at Carats as my experience with this business was simply outstanding. They were friendly, professional, courteous and I'm completely satisfied with the repairs. They have an 'in house' jeweler which makes the entire process much easier. My ring needed a replacement diamond and when I picked up the piece, I was amazed at how beautiful the ring looked! It was as i... read more
The two gentlemen that helped me were very kind and courteous.
Even if you're used to outstanding customer service at a high-end, quality jeweler, it's amazing how much better the gracious, friendly, and delightful people at Carats are. The most misanthropic customer in the world would leave here a changed person.
Frequently asked questions about Carats Fine Jewelry & Watches
How is Carats Fine Jewelry & Watches rated?
Carats Fine Jewelry & Watches has a 4.8 star rating with 108 reviews.
When is Carats Fine Jewelry & Watches open?
Carats Fine Jewelry & Watches is closed now. It will open on Monday at 10:00 a.m.
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