Carat Jewellers

Dee Singh 

on Google

3 months ago

The service was exceptionally fantastic! Today when I stepped into the store, every person at the St. Vital's branch was so kind, warm and attentive. I found the perfect piece of jewelry there and it was all thanks to the lovely staff working there. They made my shopping experience a great one and the jewellry pieces are stunning. They even have a Valentine's Day sale currently going! My consultant, Maryam was super kind and she helped me find the perfect piece! Thanks to Maryam and staff of Carat Jewellers for making me fee... read more

Cheryl Nguyen 

on Google

4 months ago

Anna and Catherine always assisted me in their best way. All of my jewelry gifts suggestion are brilliant. This is a win win for me, always come back! 

Sergi Oberemok 

on Google

4 months ago

I had an extremely disappointing experience with this store. I purchased a gold chain necklace, and just 10 days later, it broke completely on its own. When I bought it, the salesperson assured me that I had 10 days to exchange it if anything went wrong. However, when I returned to the store, they told me they could only take the chain back to repair it, which would take three weeks. This is absolutely unacceptable. I am deeply upset and would never recommend this store to anyone. Instead of solving the issue quickly, they f... read more

Karyna L 

on Google

5 months ago

If you want to face the worst service in your life then go to this store. If you have any problems after buying a diamond, you will have to face ignorance, boorish attitude and unwillingness to help on the part of consultants and store administrator I came with a diamond problem that appeared after 2 months and I could see this defect without additional devices, all the consultants and the administrator did not see it, they immediately said that they would not replace the diamond and could only send it to the office to check... read more

Ryan Hallson 

on Google

5 months ago

I recently purchased an engagement ring on Dec 8, it was supposed to be in by Dec 13, I came in Dec 15 and they forgot to call me and tell me it's not in and that they forgot to write down rush order on it to make sure it came in, they refused to refund me and said best they could do is ship it out and hopefully it comes in before the new year, unacceptable as they have messed up my big plans and gone against their return policy, would absolutely never deal with these clowns again, the women were rude and even told me that i... read more