Car Stop Auto of Richmond

tasheka l. 

on Birdeye

a year ago

Purchased 2016 Porsche Cayenne 6/13 from Moe. I've had my vehicle for a little over a month now. Purchasing vehicle was easy. Initially the Porsche I wanted had issues, Moe was transparent and upfront about it. I only wanted to purchase a Porsche (no other make). Mo was able to find me another Porsche> get me approved me for a newer model Porsche, Cayenne. Car rides great! I also purchased warranty for 2 years or up to 24,000 miles. Awesome! I received my hard tags before 30 day tags expired. Super siked! Mo communicated e... read more

Maestro M. 

on Birdeye

a year ago

This is by far one of the worst car, lots I’ve ever been to in terms of experience, professionalism, and quality. This is a family owned business. The sales representative whom is too young to provide any helpful information takes phone calls and in-knowledgeable of finances and credit terms, but yet she pre approves me and guarantees me that I can purchase a 2015 bmw 428 despite my credit. I informed her that I can put 4000 down because of I my poor Credit history. I travel from Norfolk to Richmond only to have to re ap... read more

latonyetta p. 

on Birdeye

a year ago

🚩🚩🚩🚩🚩🚩🚩🚫🚫🚫🚫🚫❌❌❌❌❌🚩🚩🚩🚩🚩🚩🚩🚩These people took my money for deposit on a car. I traveled to Virginia from Baltimore to pick up the car, but it was messed up badly! I told Mike that car a lemon, it's broken or needs maintenance. Never brought car, went home without car. These people still have my money! They are not returning my funds I put down to hold the vehicle, which must be totally refunded by law. Paid in January, it's almost May!!!🚩🚩🚩🚩🚩🚩🚩🚩🚩 There is literally no excuse as to why my money has... read more

Lindsay B. 

on Birdeye

a year ago

Stay away. But if you must buy a car here, be smarter than me and get your own inspection done because these guys are frauds. Vehicle presented and test drove well, but started making noises and feeling wonky the next day. I had it inspected and not only does the POS have 13 things wrong with it, to include oil leaks and bad breaks, it should never have passed an inspection. Most of the front bushings are torn and the rear subframe is rusted out. It is a safety hazard and has no business being on the road. It would cost more... read more