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Car Service Collision

4.0

About this business

Location details

543 Colman St, New London, CT, 06320, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.075 reviews
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jordan knowles's profile image
jordan knowles 
a month ago

Paid out of pocket to have some rust addressed on my vehicle. I couldn't be happier with the results. Rich, Nick, and Eve were all great to work with and professionals throughout. 

Maureen Macy's profile image
Maureen Macy 
4 months ago

I had a fantastic experience working with Nick at Coastal Collision Body Shop. He was friendly, courteous, and extremely efficient throughout the entire process. Nick went above and beyond to make sure I was taken care of and showed real integrity and professionalism. I truly appreciated his honest approach and how he made what could have been a stressful situation feel smooth and straightforward. Highly recommend working with him—thank you, Nick! 

Michelle V's profile image
Michelle V 
5 months ago

I had a good experience at Coastal Collision. They matched the color and the repair was on point, I highly recommend this shop. 

Jeff Caudill's profile image
Jeff Caudill 
5 months ago

Mismatched paint on my warranty paint repair. Did not reconnect windshield washer fluid line, so it drained windshield washer fluid all over my engine compartment. Did not replace door guards after painting. Attention to detail was horrible. Edit: I found an additional clip on the door trim at the bottom. The trim was removed while they painted but then the glued the trim back instead of replacing the clip. Picture added Edit (7 May 2025): I found a spot they painted (see red box on added picture) that had clumped up, just t... read more

Jonathan Shafer's profile image
Jonathan Shafer 
6 months ago

Three months after buying a brand new vehicle, it was dented when the wind caught hold of a coworker's car door and their door hit my vehicle. I brought my vehicle to Car Service Collision in New London. They guided me through the whole process from setting up the appointment to working with the insurance company of the person whose door hit my vehicle to booking a rental vehicle while the repair was done. They took in my vehicle right away and, to my amazement, had the entire repair done in 24 hours! My vehicle was brand ne... read more

Frequently asked questions about Car Service Collision

How is Car Service Collision rated?

Car Service Collision has a 4 star rating with 75 reviews. 

When is Car Service Collision open?

Car Service Collision is closed now. It will open at 8:00 a.m. 

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