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Captain D's

3.6

About this business

Location details

263 N Lowry St, Smyrna, TN 37167, Smyrna, TN, 37167, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:00 p.m.
Tue10:30 a.m. to 10:00 p.m.
Wed10:30 a.m. to 10:00 p.m.
Thu10:30 a.m. to 10:00 p.m.
Fri10:30 a.m. to 11:00 p.m.
Sat10:30 a.m. to 11:00 p.m.
Sun10:30 a.m. to 10:00 p.m.
3.6829 reviews
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Edwards Jordan's profile image
Edwards Jordan 
a month ago

This location has no employees or managers that know how to apply points during ordering process. I hand them my phone to scan the QR code. They can't so I give them my phone number. They always ask if I want to redeem the free hush puppies but they never add my points. Over 10 visits that range from $15 to $29 A visit and I have 0 points with no NO redeemed items. Either they are stealing customers points or they have not been trained. They can see the free hush puppies so I think they are stealing my points. I told the man... read more

Theresa Jackson's profile image
Theresa Jackson 
a month ago
Monica's profile image
Monica 
2 months ago

Update... They are not applying my rewards! I go often because the fish is delicious. But I am still at 19 points after going weekly, sometimes twice a week. Today I was told I can't use Google pay🤦🏾‍♀️I don't have Google pay ‼️ I had to tell them I was earning points toward my order. Then I showed them my QR code again and read it out loud to the cashier.. They still didn't understand 🤦🏾‍♀️. Then the cashier asked for my phone number. Then asked if I wanted to redeem free hush puppies. NO, I don't like how this location... read more

Fabienne Duteau's profile image
Fabienne Duteau 
2 months ago
Kevonte Taylor's profile image
Kevonte Taylor 
2 months ago

Poor Service, Not Friendly, Never Open On Time....Sep1,2025 at the time of the store supposed to be opening your manager was sitting outside in his all black Ford Expedition truck of opening time. So I waited outside until we got the okay that the doors are open and we went in the lights were off, No Tea or anything was made 2 of the employees found it humorous the fact they wasnt even set up yet. And at that point I will not be spending my money here because your manager and employees doesn't know the meaning of being promo... read more

Frequently asked questions about Captain D's

How is Captain D's rated?

Captain D's has a 3.6 star rating with 829 reviews. 

When is Captain D's open?

Captain D's is open now. It will close at 10:00 p.m.  

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