This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
263 N Lowry St, Smyrna, TN 37167, Smyrna, TN, 37167, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
This location has no employees or managers that know how to apply points during ordering process. I hand them my phone to scan the QR code. They can't so I give them my phone number. They always ask if I want to redeem the free hush puppies but they never add my points. Over 10 visits that range from $15 to $29 A visit and I have 0 points with no NO redeemed items. Either they are stealing customers points or they have not been trained. They can see the free hush puppies so I think they are stealing my points. I told the man... read more
Update... They are not applying my rewards! I go often because the fish is delicious. But I am still at 19 points after going weekly, sometimes twice a week. Today I was told I can't use Google pay🤦🏾♀️I don't have Google pay ‼️ I had to tell them I was earning points toward my order. Then I showed them my QR code again and read it out loud to the cashier.. They still didn't understand 🤦🏾♀️. Then the cashier asked for my phone number. Then asked if I wanted to redeem free hush puppies. NO, I don't like how this location... read more
Poor Service, Not Friendly, Never Open On Time....Sep1,2025 at the time of the store supposed to be opening your manager was sitting outside in his all black Ford Expedition truck of opening time. So I waited outside until we got the okay that the doors are open and we went in the lights were off, No Tea or anything was made 2 of the employees found it humorous the fact they wasnt even set up yet. And at that point I will not be spending my money here because your manager and employees doesn't know the meaning of being promo... read more
Captain D's has a 3.6 star rating with 829 reviews.
Captain D's is open now. It will close at 10:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com