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Cap's Westwood Cycle
- Retail
- Port Coquitlam, BC
About this business
Location details
3590 Westwood St, Port Coquitlam, BC, V3B 4S8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service is great in person. They are informative and helpful. The selection of bikes is great. I had a minor problem with the bike I bought from them and they were very dedicated to getting it fixed as quick as possible. Just don't try communicate with them by e-mail. They only replied to one of my messages.
Caps gave me a great deal!
Treated like gold - left with two new Trek road bikes! Loving them so far
I'm not sure what their customer service approach is, but here's a tip. When a customer walks into a store and makes eye contact with not one, or two or even three employees, one would expect a greeting or "Hi, can I help you?" This isn't the first time this has happened to me at this store, but it will be my last, as I will never set foot in this store again. I will travel the extra distance to go to the other Cap's stores such as the Port Moody, Maple Ridge, or even the Burnaby location where I have had great customer serv... read more
Great service. I purchased a bike at Canadian Tire in May. I caught a flat I had to replace a tire in July. I did not do a very good job of it as the chain was not quite right. In addition I started hearing some clicking noises. It seems that the bike was not well assembled originally at Canadian Tire. Paid $25 to Cap's Westwood Cycle to look at it. They did solve the reported problem, the problem with the chain, and another smaller issue. The bike runs like a charm since. Better then when I originally purchased it. Highly r... read more
Frequently asked questions about Cap's Westwood Cycle
How is Cap's Westwood Cycle rated?
Cap's Westwood Cycle has a 4.1 star rating with 78 reviews.
When is Cap's Westwood Cycle open?
Cap's Westwood Cycle is open now. It will close at 6:00 p.m.
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