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Cappel's

4.3

About this business

Location details

9525 Kenwood Rd #29, Blue Ash, OH, 45242, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.3103 reviews
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Ann Post's profile image
Ann Post 
3 weeks ago

Disappointing Experience. Lack of Transparency & Customer Service *Updated to say that I was not going to accept a half refund when I was only able to use one balloon! It’s ridiculous and unethical to expect a customer to pay for a service and then not resolve it when it fails. I knew my credit card co. would handle it but I wanted to give you a chance to make it right first!* I paid $171.77 to have several dozen balloons filled with helium at the Cappels in Blue Ash for a 3/29/26 event. I called a week in advance to confirm... read more

Ann Post's profile image
Ann Post 
a month ago

Disappointing Experience. Lack of Transparency & Customer Service I paid $171.77 to have several dozen balloons filled with helium at the Cappels in Blue Ash for a 3/29/26 event. I called a week in advance to confirm they fill balloons purchased elsewhere. I was told yes, given a price estimate, and specifically told the store was closed on Sunday, so I would need to bring them in Saturday. I dropped the balloons off Saturday afternoon and paid in full. By the next morning, all but one balloon was on the floor. Since I was t... read more

Giau Pham's profile image
Giau Pham 
2 months ago
Ruby Rodriguez's profile image
Ruby Rodriguez 
3 months ago

We need cat mask iade 

Ethan's profile image
Ethan 
6 months ago

The prices vs quality are absolutely barbaric. I’ve been here many times over the years, not just this location but other locations as well. Employees are always nice. However, the quality is absolutely horrible. I don’t think there has been 1 time where I shopped here and didn’t have at least 1 item break as I was taking it out of the package. I shouldn’t have to superglue things back together when I just spent so much money. I get that costumes are on the cheaper side, but the COST of these items are absolutely greedy. Why... read more

Frequently asked questions about Cappel's

How is Cappel's rated?

Cappel's has a 4.3 star rating with 103 reviews. 

When is Cappel's open?

Cappel's is open now. It will close at 7:00 p.m. 

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