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Capitol Square Dental of Columbus

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4.6
189 reviews
|Dental|Columbus, OH 43215 United States

212 S High St, Columbus, OH 43215 United States

(614) 461-4600

http://toothfamilydental.com/

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About

At Capitol Square Dental, we provide quality, state-of-the-art dentistry in a fun yet professional environment. Our dentist and team welcome the opportunity to show you what truly exceptional dental care is all about. We love what we do and are committed to offering exceptional, comfortable dental care, so you can feel at ease while we enhance the health and appearance of your smile. You can rest assured your oral health will be well looked after as we offer a warranty on all our work to ensure the quality of your treatment.

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April review for Capitol Square Dental of Columbus
April on BirdEye

3 months ago

06/26/2022, 01:32 AM
Everyone is wonderful at Capitol Square Dental!! They go above and beyond for their patients! I drive an hour away and would highly recommend them!!!
Tamra M review for Capitol Square Dental of Columbus
Tamra M on BBB

3 years ago

08/10/2019, 02:22 AM
I had a full mouth extraction extraction there in August of 2018. I was promised dentures within 3 days which was my main priority due to bad health, being severely underweight and needing special foods. The first time I went in they gave me part of the prescription I had picked up on the way there, a very strong medicine meant to relax the patient. The medicine made me very ill plus they decided they didn't have enough time that day and had sent me home after administering the medication without doing the procedure. The following appointment my prescription mess were not offered even though they had kept them there and I don't know what happened to the meds prescribed to me. They did the extraction without it and then tried to take a was mold is for dentures. A piece of the wax broke off the mold and I was choking on it, grasping at my throat. One dental assistant remarked she thought I was nauseous and then her and the other dental assistant left the room. I hurled myself out of the chair onto the floor and managed to dislodge the was from my throat. The assistant then returned complaining because in doing so I had gotten blood on their floor, which I cleaned up. I returned when my dentures came in, expecting to receive them that day but the size of teeth and shape was much too big for my mouth. Nevertheless the assistant and dentist repeatedly forced the too large set in and out of my mouth while I cried. The process ripped my stitches out and they now we're in two coiled up balls at the back on either side of my mouth. The dentures had also cut my upper guns open. They did nothing about the stitches and sent me home. Later the stitches unraveled and the one's on the right side went down my throat while eating but we're still somewhat attached to my gums and pulled the string out my daughter helped me cut it off. A few days later the other side unraveled and I had to cut that one as well. 3 months of fittings later a different dentist at their office finally files the part down that kept cutting my gums during fittings after coming in and expressing the original dentist had said I was a difficult patient who's gums were too sensitive. That explains why I had an appointment at 5 and they made me want until 6:30 when the other patients were gone because I did always cry during fittings because the teeth were too big and cutting my gums. Finally 7 months into fittings a yet different dentist realized the teeth were too big and never going to fit and ordered a completely new set. I was very excited but at my next fitting after finding a ride and everything I got there and was told my dentures weren't there to home. Then my dentures finally arrived, set in wax like the previous ones but the teeth were smaller and they were finally starting to look good but not aligned. There were a few fittings trying to get the alignment right but they were fitting in my mouth better. Finally I went into what was supposed to be my final fitting. The bottom set was fine but the top didn't want to go into my mouth it was so big. After the dental assistant jamming it into my mouth I asked for a mirror which she reluctantly gave me. My lip and my cheeks were sticking out because the denture was so large. The dentist looked at it and asked for a marker because he seemed to think an alignment would fix that. While sitting there I heard him say he was going to do a partial extraction and full extraction before he got back to me. I got up and went to inspect my dentures which is when I realized the too set had been reordered with the larger teeth that never fit and the other set with the larger teeth that never fit was also right there beside it the exact same size and everything. I took both sets into the hall and asked the assistant why the larger set that didn't work had been reordered and she had no answer at all. Now I'm going through a different dentist but this dentist has already billed and received payment for dentures I never received back in August 2018. He is now claiming I got them to my insurance, I did not. It's been almost a year and I have no dentures. My weight is ridiculously low and so is my health and this dentist would rather lie than admit I never got my dentures and let me get them somewhere else. He has knowingly placed my health in great danger and continues to do so.
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