This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Capitol Bank West Madison
- Banks
- Madison, WI
About this business
Capitol Bank is a locally owned, full-service community bank based in Madison, Wisconsin. Our offerings include business accounts, business loans, mortgages and personal banking services.
Location details
710 N High Point Rd, 710 N High Point Rd., Madison, WI, 53717, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I came in to close my account. Tell me why it took Rene Kaiser more than 20 minutes to close it while she was talking to her coworkers in the back area. It was not busy and I have closed accounts before and it only takes a couple minutes. Then she calls me 7 days later to tell me it’s not closed and that a transfer went through and I called her back and told her just to write me a check for it and she never called me back. Why was it not closed right away? The transfer would have not went through if it was. She wasn't sure w... read more
I came in to close my account. Tell me why it took Rene Kaiser more than 20 minutes to close it while she was talking to her coworkers in the back area. It was not busy and I have closed accounts before and it only takes a couple minutes. Then she calls me 7 days later to tell me it’s not closed and that a transfer went through and I called her back and told her just to write me a check for it and she never called me back. Why was it not closed right away? The transfer would have not went through if it was. She wasn't sure w... read more
Worst web banking I have ever used. Primitive design, fewer features than other banks in Madison, and frequently locks me out with recovery features that seldom work. Must call bank (limited to business hours) and get assigned temporary password as password recovery function will not work most times. In bank personal friendly, professional and helpful.
I bank at Capitol mainly for savings, and their staff have been very helpful and communicative about deposit rates. And so far, every single person has been quite friendly! I live about 35 miles away, so they've done a good job with phone calls and eSignatures, when applicable. The only small gripe I have is that their online banking does not yet integrate modern MFA/2FA.
I bank at Capitol mainly for savings, and their staff have been very helpful and communicative about deposit rates. And so far, every single person has been quite friendly! I live about 35 miles away, so they've done a good job with phone calls and eSignatures, when applicable. The only small gripe I have is that their online banking does not yet integrate modern MFA/2FA.
Frequently asked questions about Capitol Bank West Madison
How is Capitol Bank West Madison rated?
Capitol Bank West Madison has a 4.1 star rating with 20 reviews.
When is Capitol Bank West Madison open?
Capitol Bank West Madison is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com