Capitol Bank West Madison

Char Braun 

on Google

4 days ago

We have been banking with Capitol Bank since the beginning of. We switched to them bc we were tired of our banks being acquired by larger and larger entities along with a decrease in service. We have personal checking, a mortgage, and a business account-our kids even had their first accounts there. They have always been helpful, courteous and informative. When an issue comes up (like me getting locked out of the app bc I couldn’t remember my password) they’ve been great at clearing up the issue. 

Bonnie 

on Google

a week ago

I enjoy working with Capitol Bank both personally and professionally. They consistently go above and beyond with customer service and have proven to be a trusted resource for me and my network. 

Scott Schweiger 

on Google

10 months ago

Nothing but troubles with using my HSA card, access the account online, and reimbursing myself when my HSA card is declined. 

Kathleen Fredricks 

on Google

a year ago

I came in to close my account. Tell me why it took Rene Kaiser more than 20 minutes to close it while she was talking to her coworkers in the back area. It was not busy and I have closed accounts before and it only takes a couple minutes. Then she calls me 7 days later to tell me it’s not closed and that a transfer went through and I called her back and told her just to write me a check for it and she never called me back. Why was it not closed right away? The transfer would have not went through if it was. She wasn't sure w... read more