CapitalCare Family Practice River Road

Muaadh Ahmed 

on Google

4 months ago

If there was a 0 we would put that.They need to train their front desk people how to talk to the patient and how to answer their phone.Cause they just lost 4patients my whole family from their family care because of the front desk mannerless receptionist.We were on the phone for 18mints no one answered,We were 10mints late and she is saying the Dr is having staff meeting and she can’t see my mom.So the stuff comes before the patient.The stuff meeting is more important than seeing your patients who made the appointment 2 mont... read more

Nicholas Reed 

on Google

4 months ago

Hi so the staff here are very nice but the calling to reach anyone sucks called 4 times left a message and no one has called me back still waiting been almost 3 weeks sense my appointment and no one has contacted me about anything. Now it's been over a month and I have not been called back and I'm calling that number and I missed a called and called back twice and no response got to be a better way. 

Nicholas Reed 

on Google

5 months ago

Hi so the staff here are very nice but the calling to reach anyone sucks called 4 times left a message and no one has called me back still waiting been almost 3 weeks sense my appointment and no one has contacted me about anything. 

Christine Wilson 

on Google

5 months ago

The drs are great. But when calling the office its a joke. Everything is leave a message and you wait and wait for a call back. When I was there the secretary is just sitting there. Geeze listen to the machine and call a person back!!!!