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Capital One Bank

2.5

About this business

Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations. 

Location details

20-02 Francis Lewis Blvd, Queens, NY, 11357, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.526 reviews
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Eva Moy Martin's profile image
Eva Moy Martin 
on Google
3 months ago

Long waiting and useless tellers. 

Alexandra Aristizabal's profile image
Alexandra Aristizabal 
on Google
3 months ago

The person who was at the door, an Spanish lady was nothing but mean (I’m also Spanish), I came here after my workout so I was looking not to nice but I feel she was judging me for the way I look, it was very disappointed, I felt so uncomfortable. I won’t take any service with this bank because this kind of people don’t represent me and it shouldn’t represent the bank, but sadly it does. 

Cesar Tejeira's profile image
Cesar Tejeira 
on Google
6 months ago
Ava S's profile image
Ava S 
on Google
8 months ago

Do not use the ATM here!!!! I deposited cash and the ATM ate almost $1000, did not deposit it to my capital one account. I went inside for help and they were extremely unconcerned with the fact that I had not only lost $1000 but that the machine also ate my debit card. Never in my life have I experienced such a lack of help and concern from employees before. How does this location function with a faulty ATM? I asked for help at the desk and they were so unhelpful it’s unreal. They said they were unable to help me with the AT... read more

Millie Hong's profile image
Millie Hong 
on Google
11 months ago

After one hour and 5 minutes of waiting in the lobby, I'm finally sat in front of the table, but still waiting for the customer service cone to help us. I have never waited such a long time in any bank in NY. It's ridiculous! Thanks gold my other business account is with TD Bank. I'm planning to move this business account to TD soon. 

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Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.5 star rating with 26 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open at 9:00 a.m. 

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