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Capital One Bank

3.8

About this business

Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations. 

Location details

40-20 Queens Blvd, Queens, NY, 11104, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.852 reviews
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Suhayla Perez's profile image
Suhayla Perez 
on Google
a month ago

Después de lidiar en tantos bancos sin éxito intentando abrir una cuenta bancaria por primera vez, fui a este sitio y mi experiencia fue muy agradable me atendió la señorita Cyndi muy amable recomendando la mejor opción para mi, me orientó sobre el manejo de mi banco móvil, resolviendo mis dudas de manera práctica y eficiente sin duda recomiendo este lugar. 

Pilar Flores's profile image
Pilar Flores 
on Google
2 months ago

Hoy tuve una de las peores experiencias visitando el banco. Al ingresar una de las empleadas del banco de descendencia afroamericana me insinuó e intento presionar de que los depósitos de cheques se hacen en las máquinas que tienen ahí o en línea, también le dije que realizaría el pago de mi tarjeta de crédito pero aún así siguió insistiendo. Ella con una mirada de desprecio me envió a una de las ventanillas y el cajero poco atento después de realizar mis depósitos me preguntó si necesitaba algo más y le dije que queria paga... read more

Diana S's profile image
Diana S 
on Google
5 months ago

I came to the bank this morning to deposit money in my account. What do I see? A legit homeless shelter in the bank! 3 bums sleeping inside. You guys need to do better! This is absolutely unacceptable 

Jordan K's profile image
Jordan K 
on Google
6 months ago

Worst bank i feel scammed in their promotion that i never received and i closed the bank account 

Laura Moore's profile image
Laura Moore 
on Google
8 months ago

A TELLER AT THIS BANK NAMED NATALIE STOLE MONEY FROM MY SAVINGS ACCOUNT AND CHECKING ACCOUNT AND HANDED IT TO SOMEONE NOT ME. I DONT EVEN LIVE IN NEW YORK. I LIVE IN TEXAS. IVE CALLED EVERYONE. IVE DONE EVERYTHING I CAN. NOW ILL FILE A POICE REPORT. CAPITAL ONE AND THIS BRANCH STOLE MONEY FROM ME. PLEASE BANK ANYWHERE ELSE. 

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Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 3.8 star rating with 52 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open on Monday at 9:00 a.m. 

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