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Capital One Bank
- Finance
- Manassas, VA
About this business
Location details
12891 Galveston Ct, Manassas, VA, 20112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I visited the Manassas branch while working in DC this week. The service was excellent. The transaction was a bit complex but the staff person who helped me knew exactly what was needed and explained everything well.
Absolutely horrible customer service I am vision impaired without my glasses so after making a deposit I asked the teller to please write down my new balance. After depositing my money she forgot to add it together and being lazy and not wanting to add my deposit manually with what was already in my checking she replied I’m sorry we don’t do that. I asked why not? She replied it takes 24 hours to post I explained to her that I gave her cash and she still wouldn’t budge. She just kept saying that wasn’t her job. I had to remi... read more
I am in this bank today, I am facing a problem. One of the employees gives me an appointment twice, and I go to the bank and save my time, and I do not deliver the solution, and the host does not know his work. I do not know why the employers of these people do not understand
Well....i don't like them...because non account holders like myself, can't deposit cash (rent) to their landlord's account at the drive thru unless we also have an account. But we can if we go inside the bank. Company policy. No exceptions. I have difficulty walking..a lot. It's painful and I have balance issues. I told them. Too bad...policy. so for that reason, I dislike them. A letter to Rich Fairbanks, CEO, is forthcoming. I worked at Capital One at a call center. I loved it. Very customer oriented. We'll see... **** Pro... read more
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 3.2 star rating with 13 reviews.
When is Capital One Bank open?
Capital One Bank is open now. It will close at 5:00 p.m.
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