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Capital One Bank
- Finance
- Potomac, MD
About this business
Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations.
Location details
7941 Tuckerman Ln, Potomac, MD, 20854, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This has to be the worst concept for a neighborhood bank. I love CapitalOne but I have no idea what this location is supposed to be. There is no drive thru. No hospitality. Entrances are locked and no way to easily get in (at least no way I could readily see). Space is beautiful and as a faithful CapitalOne customer, I would have loved to work here for 30 minutes while I waited for an appointment nearby. Also, whatever happened to offering Peets coffee at these Cafe locations? Wasted concept and wasted location. It’s a shame... read more
While I am not a fan of the monster banks that largely run our economy in general, my experience with this branch was positive. The young woman who helped me was knowledgeable, professional, and courteous.
The notary at this branch has refused to do her job twice now. Both times I have requested a signature to be notarized, she has given me excuses and refused to help. Fortunately, there are other branches (Fallsgrove and Old Georgetown) with superior staff who did not hesitate to help.
Horrible staff and incompetent manager. The receptionist a male who was supposed to help my wife with a transaction. Seemingly moved away on purpose because they remembered our last complaint. He refused to help us. The last time, we saw another customer complaint about the bad service from the staff. And the staff argued with the customer. Little after that we had the same problem with their behavior and their lack of professionalism.
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 2.9 star rating with 31 reviews.
When is Capital One Bank open?
Capital One Bank is closed now. It will open at 9:00 a.m.
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