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Capital One Bank
- Finance
- Silver Spring, MD
About this business
Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations.
Location details
13301 New Hampshire Ave, Silver Spring, MD, 20904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Capital One Bank
I recently had the pleasure of being assisted by Mrs. Elham Koury, at Capital One, and I cannot say enough about the exceptional service I received. From the moment our interaction began, she was not only professional and knowledgeable but also incredibly kind, patient, and genuinely committed to resolving my issue. What stood out most was how Mrs khoury, went above and beyond—taking extra time to ensure I fully understood each step, exploring every possible solution, and following up to make sure everything was resolved smo... read more
I think they need to learn how to respect their customers a little bit more. Kinda rude
The Capital One Bank branch located at 13301 New Hampshire Ave in Silver Spring (corner of Wolf Dr and New Hampshire) left me wondering if they care how their customers are treated. I went today (12/18) to deposit a check for someone else who has an account at Capital One. The male cashier asked for my credit or debit card as ID. When I told him that the check was being deposited as a favor for someone else (into their account, which is not linked to mine), he still insisted that I needed to show my debit or credit card for ... read more
They have the WORST customer service at this location. Especially Elham. She is unprofessional. I hope the managers redo a customer service training seeing as tho the entire branch needs it
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 3.4 star rating with 32 reviews.
When is Capital One Bank open?
Capital One Bank is closed now. It will open tomorrow at 9:00 a.m.
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