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Capital One Bank

2.4

About this business

Location details

216-19 Jamaica Ave, Queens, NY, 11428, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.468 reviews
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Christelle Loubeau's profile image
Christelle Loubeau 
a month ago

I don’t usually leave reviews, but if you want actual customer service, don’t come to this location if the older West Indian woman with glasses still works here. Management should consider moving her to a non-customer facing role. I was ready to close my account because of her non-sense , the manager that was there didn’t have the decency to speak to me after I asked for her ,I drove 2 miles to the Hempstead branch instead, and they assisted me immediately . 

Stacy's profile image
Stacy 
2 months ago
Geordanio Adolphe's profile image
Geordanio Adolphe 
2 months ago

Service really appreciate 

Awah Abdoulaye's profile image
Awah Abdoulaye 
3 months ago

Hello, Capital One. I am the General Manager of the Burger King restaurant located on Linden Boulevard. We hold a business account with you. I am absolutely furious today; I went in to get change for my store. The supervisor was incredibly rude—her body language and manner of speaking left me completely shocked! I shouldn't be required to have a personal account just to obtain change. When I told the supervisor (a Black woman) that I did not have a personal account, she started shouting, "No, no, no!" It was simply unbelieva... read more

Steve Gauvy's profile image
Steve Gauvy 
4 months ago

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.4 star rating with 68 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open tomorrow at 9:00 a.m. 

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