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Capital One Bank
- Banks
- Rockville, MD
About this business
Location details
387 Hungerford Dr, Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Que mala atención tiene ahora Capital One, yo soy cliente desde 2021 con ellos no he tenido cuentas en ningún otro banco porque me gustaba el servicio, ahora me han enviado una nueva tarjeta Discovery y me han anulado la Mastercard, resulta que no en todos los establecimientos aceptan Discovery y cuando les llamo para que me den una opción me dicen que me dan dos opciones, que la primera me espere a que actualicen toda la red de comercios y la otra que pues busque otro proveedor de servicios, es en serio que alguien de atenc... read more
Stood there in line for almost 3 minutes while the tellers weren't busy waiting for someone to acknowledge me. I asked the guy if anyone was available he said they will call you when ready. Tellers are suppose to be express and support for the customers. Get it together
Had a great experience opening an account at this location. A gentleman named Ramzi assisted me, he was wonderful! Shukran Ramzi
Just went in to deposit a bill the ATM refused because of a stain. The cashier marked it with a counterfeit pen multiple times and stated it was getting darker (which it was not) then the coworker came over and agreed. The guy then went on to explain that he'd have to send it in to get checked out and it's a lot of work. This person needs to be retrained on how to use the counterfeit pen and also retrained on customer service. Your job as a teller is to help service your customers not to refuse to do your job because "it's a... read more
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 2.9 star rating with 50 reviews.
When is Capital One Bank open?
Capital One Bank is open now. It will close at 5:00 p.m.
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