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9728 Greenville Ave, Dallas, TX, 75243, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
I've been doing business with Capital One Bank for a few months. Recently, I filed fraud claims on two separate transactions on my checking account. I was told my emergency funds would be deposited into my account in five business days. After five business days, nothing was deposited in my account to cover the $1146 worth of charges. After ten business days, I called Capital One and asked to speak to someone in claims to see if they had any answers for me. I was told that because I said I thought I had the card in my possess... read more
Business response:
We hear you on this and it's not what we aim for. As a result we've escalated your case to our research team so we can get some more eyes on this. They'll be reaching out directly in 3-5 biz days. ^AS
Capital One Bank has a 3.8 star rating with 32 reviews.
Capital One Bank is closed now. It will open tomorrow at 9:00 a.m.
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