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Capital One Bank

3.1

About this business

Location details

5041 Nicholson Ln, Rockville, MD, 20852, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.119 reviews
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Highlighted review
Mark Santoro's profile image
Mark Santoro 
2 months ago

The Nicholson Lane Capital One branch in Rockville has not shoveled its sidewalk along Nicholson Lane. It's been almost 2 weeks since it snowed. Do your civic duty Capital One. I've reported the lapse to the county. 

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R G's profile image
R G 
6 months ago

I’ve been a loyal customer for 26 years, and my bank recently froze my primary household account over a generic verification email that was buried among routine notifications. This left my family unable to access our own money for essentials, causing serious disruption and stress. The communication was unclear, the process poorly executed, and their handling completely unacceptable. After this experience, I will be closing all my accounts and will not recommend this bank to anyone. 

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Cheyenne's profile image
Cheyenne 
8 months ago

Atms never work day or night. What a joke 

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Hugo Flores's profile image
Hugo Flores 
a year ago

Los cajeros automáticos de la parte de afuera ambos no dejan depósitar efectivo que malo 

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Gianfranco Cadenas's profile image
Gianfranco Cadenas 
a year ago

I visited the branch to cash a check and then deposit it. I clearly explained to the teller, Yury, multiple times that since it was a Capital One check, I wanted it cashed first and then deposited. However, when the transaction was completed, I checked my account, and the funds were not there. I returned to the branch and asked why the deposit wasn’t instant since it was essentially cash. They claimed that all checks were delayed because their system was down. When I asked why I wasn’t informed earlier or during about potent... read more

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 3.1 star rating with 19 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open on Monday at 9:00 a.m. 

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