This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Capital One Bank
- Banks
- Rockville, MD
About this business
Location details
5041 Nicholson Ln, Rockville, MD, 20852, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been a loyal customer for 26 years, and my bank recently froze my primary household account over a generic verification email that was buried among routine notifications. This left my family unable to access our own money for essentials, causing serious disruption and stress. The communication was unclear, the process poorly executed, and their handling completely unacceptable. After this experience, I will be closing all my accounts and will not recommend this bank to anyone.
Atms never work day or night. What a joke
Los cajeros automáticos de la parte de afuera ambos no dejan depósitar efectivo que malo
I visited the branch to cash a check and then deposit it. I clearly explained to the teller, Yury, multiple times that since it was a Capital One check, I wanted it cashed first and then deposited. However, when the transaction was completed, I checked my account, and the funds were not there. I returned to the branch and asked why the deposit wasn’t instant since it was essentially cash. They claimed that all checks were delayed because their system was down. When I asked why I wasn’t informed earlier or during about potent... read more
The team at Capital One Bank has been nothing short of amazing! It’s always such a pleasure working with Koffi, who consistently goes above and beyond to assist my family and me whenever we need help. His patience and dedication are truly unmatched. We also appreciate Anthony’s willingness to step in and provide support whenever needed, and Yuri’s friendly demeanor always brightens our visits. The outstanding service and rapport we’ve built with the staff here have solidified our decision to continue doing more business with... read more
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 3.2 star rating with 18 reviews.
When is Capital One Bank open?
Capital One Bank is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com