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Capital One Bank

2.5

About this business

Come visit your local Capital One branch in Tyler, TX! Capital One is a diversified bank that offers a variety of checking, savings, mortgage and lending accounts and services to individuals, small businesses and commercial clients. Customers enjoy convenient access to their accounts though online banking, mobile and tablet apps, ATMs and in person at one of our 900 bank branches. Member FDIC. Equal Housing Lender. 

Location details

4321 New Copeland Rd., Ste 100, Tyler, TX, 75701, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.519 reviews
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Terry M Corder's profile image
Terry M Corder 
6 years ago

Too late they have lost a loyal over 30 years customer. I have a new bank and will be closing my accounts by the end of the month. 

Samantha Kaye Stellpflug's profile image
Samantha Kaye Stellpflug 
8 years ago

I have never had any issues with this bank until now! Someone hacked our account and charged over $4,500 to our account. They have done NOTHING to help us!! They originally said it would be returned within 3-5 business days and are now telling us 10. Please explain to my 3 children and pregnant body why I can't buy groceries for ANOTHER week, Capitol One! How can you expect a family of 5 with another on the way, to go 3 weeks without ANY money!? How incredibly ridiculous. We will be changing banks. I have never been so upset... read more

Business response:

Hello Samantha. This is not the type of experience we aim for and would appreciate the opportunity to review your concerns with you, in more detail. If that's alright with you, please visit our main Facebook page (Capital One) and send us a private message with your full name, zip code and phone number. 

Dorothy Swift's profile image
Dorothy Swift 
9 years ago

Capitol One Bank let an unauthorized draft go thru my husband's bank account. He is in the hospital and doesn't know what day it is or where he is, but Capitol One won't let me report it back use I am not on the account. I explained the circumstances to a supervisor and even she insisted on my husband giving her the information. That is just plain wrong. 

Frequently asked questions about Capital One Bank

How is Capital One Bank rated?

Capital One Bank has a 2.5 star rating with 19 reviews. 

When is Capital One Bank open?

Capital One Bank is closed now. It will open at 9:00 a.m. 

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