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Capital One Bank
- Banks
- Great Neck Plaza, NY
About this business
Location details
121 Middle Neck Rd, Great Neck Plaza, NY, 11021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Understaffed
Very friendly
I went there to open a CD account, but the employee I spoke with was very rude and unprofessional. He explained it to me in a unprofessional way. I felt that, “If you want to open it, open it. If you don’t want to open it, then don’t.” Because of bad attitude, I decided to walk away. This young man needs additional training on how to treat customers in a more professional manner.
Worst customer support, one teller having a deep conversation about parties he will go New year eve , the teller who took care of me rude and unprofessional, I did a withdrawal of $5000 dollars and requested $100 bills and he give me $1,000 dollars in 10’s and 20’s because he was too lazy to get up, he didn’t have enough 100’s in the register he said, so I started to count the money he give me and he said, you don’t need to count, I have a machine that do that… They have 2.3 stars rating, why they don’t fix that?
Frequently asked questions about Capital One Bank
How is Capital One Bank rated?
Capital One Bank has a 2.5 star rating with 33 reviews.
When is Capital One Bank open?
Capital One Bank is closed now. It will open on Monday at 9:00 a.m.
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