Capital Internal Medicine Associates

Brent R.C. Nelson 

on Google

3 weeks ago

I rarely leave negative reviews, but this experience was incredibly disappointing. This medical office withholds test results unless you pay an additional copay just to speak with someone or come in to review them—which feels more like a billing tactic than a patient care decision. On top of that, they overcharge for standard copays and are extremely difficult to get in touch with. Multiple follow-ups are often needed just to get a basic response. It’s clear that patient service and accessibility are not priorities for this ... read more

saghar roozbehan 

on Google

2 months ago

If I could leave 0 star I would. Disorganized Staff, Poor Communication. I'm extremely disappointed with capital internal medicine staff and customer service. The staff seems very unorganized, and communication is practically nonexistent. Despite multiple attempts to reach out, my concerns and questions , always go unanswered unless you drive to go to them.As a patient, l expect a certain level of care and attention. Unfortunately, my experience has fallen short of expectations. I hope the practice will take steps to improve... read more

Demetrius Turner 

on Google

2 months ago

The information shared was done with clarity and understanding. I appreciate the time spent to share