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Capital Insurance & Financial Services
- Insurance
- Theodore, AL
About this business
We Shop for the Lowest Possible Rates!
Location details
5808 US-90, Theodore, AL, 36582, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am writing to express my serious concerns regarding my recent experience with this business. I encountered significant issues with representatives who appeared uninformed, complicating my attempts to resolve problems with my insurance policy. After securing my insurance, I discovered that the VIN number associated with my policy was incorrect, which prevented me from registering my vehicle with the DMV. When I sought assistance, the manager, Lanette Sliwinski, stated that it was acceptable to continue making payments despi... read more
The customer service provided at this establishment is notably lacking. Staff members provide information but often become frustrated when questions are asked for further clarification. It appears that their capabilities are limited to inputting information without a comprehensive understanding of the processes. I have contacted multiple locations, and the experience has been consistently unsatisfactory. The staff frequently exhibit a lack of knowledge and become defensive when unable to address inquiries. I intend to report... read more
Very affordable and very nice staff. Highly recommend.
Front desk lady with glasses always have an attitude and is always rude. Seems to have a problem with non English speaking people. Today oct 2. she tried to threatened us with a fine when we tried to open a new policy. While assuming we had our cars without insurance. When we had only moved it to another company for a cheaper rate. I hope the right person reads this.
Frequently asked questions about Capital Insurance & Financial Services
How is Capital Insurance & Financial Services rated?
Capital Insurance & Financial Services has a 3.5 star rating with 23 reviews.
When is Capital Insurance & Financial Services open?
Capital Insurance & Financial Services is open now. It will close at 5:00 p.m.
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