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Service Center, 5411 N Tryon St, Charlotte, NC, 28213, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 6:00 p.m. | |
Tue | 7:00 a.m. to 6:00 p.m. | |
Wed | 7:00 a.m. to 6:00 p.m. | |
Thu | 7:00 a.m. to 6:00 p.m. | |
Fri | 7:00 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 3:00 p.m. | |
Sun | Closed |
They have had my car for 19 days and I cannot get a call back from them for an update. The transmission was under warranty and they did not provide a rental (they offered me a rental car for $85 a day). They also attempted to scare me into a $2000 upcharge.
Everyone involved was great! Our salesman, Montrel, was incredibly knowledgeable and friendly! Would buy again
I had a 10am appointment for an oil change on my fleet vehicle. I was checked out around 1:00. 3 hours for an oil change seems like a long time so I can't recommend them.
Hard working Ford Service team with a vast knowledge base of technical expertise.!
Brought in my truck November of 2024 for some coolant, brake, rear and front differential fluid changes. Paid $687. After this visit, i started having issues with my differential and my cabin was smelling like burnt rubber or burnt oil. Brought it in back to the dealer. Paid an almost $300 diagnostic fee. They told me that their work had nothing to do with this leak since it was the differential pinion seal leaking. Before this, no leaks but all of sudden i have leaks now when they work on my differential. Strange. No one ha... read more
Capital Ford Charlotte Service Center has a 3.6 star rating with 59 reviews.
Capital Ford Charlotte Service Center is closed now. It will open tomorrow at 7:00 a.m.
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