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Capital Ford Charlotte Service Center

3.6

About this business

Location details

Service Center, 5411 N Tryon St, Charlotte, NC, 28213, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
3.659 reviews
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Shannon Hinson's profile image
Shannon Hinson 
4 months ago

They have had my car for 19 days and I cannot get a call back from them for an update. The transmission was under warranty and they did not provide a rental (they offered me a rental car for $85 a day). They also attempted to scare me into a $2000 upcharge. 

Justin Smathers's profile image
Justin Smathers 
6 months ago

Everyone involved was great! Our salesman, Montrel, was incredibly knowledgeable and friendly! Would buy again 

Chris Broughton's profile image
Chris Broughton 
6 months ago

I had a 10am appointment for an oil change on my fleet vehicle. I was checked out around 1:00. 3 hours for an oil change seems like a long time so I can't recommend them. 

Richard Valle's profile image
Richard Valle 
7 months ago

Hard working Ford Service team with a vast knowledge base of technical expertise.! 

Chris Rosario's profile image
Chris Rosario 
8 months ago

Brought in my truck November of 2024 for some coolant, brake, rear and front differential fluid changes. Paid $687. After this visit, i started having issues with my differential and my cabin was smelling like burnt rubber or burnt oil. Brought it in back to the dealer. Paid an almost $300 diagnostic fee. They told me that their work had nothing to do with this leak since it was the differential pinion seal leaking. Before this, no leaks but all of sudden i have leaks now when they work on my differential. Strange. No one ha... read more

Frequently asked questions about Capital Ford Charlotte Service Center

How is Capital Ford Charlotte Service Center rated?

Capital Ford Charlotte Service Center has a 3.6 star rating with 59 reviews. 

When is Capital Ford Charlotte Service Center open?

Capital Ford Charlotte Service Center is closed now. It will open tomorrow at 7:00 a.m. 

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