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Capital Cooking Equipment, Inc.
- Business Services
- Santa Fe Springs, CA
About this business
Location details
13211 Florence Ave, Santa Fe Springs, CA, 90670, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We purchased a Capital range a few months ago through a retailer in Maine. The range arrived out of the packaging brand new with stains that won't come off of the unit as well as the racks are too loose. The retailer has been out a few times and has been in contact with Capital a few times with no permanent resolution or solution and they are not getting timely feedback for next steps. For all the $ spent on the range, the customer service and experience should be top notch and it is far from. Very disappointing and frustrat... read more
DO NOT BUY!! Ovens do not hold temps, the griddle burns everything with terrible hotspots, IMPOSSIBLE to get service!
The range is just great, much better than any of the fancy ones. And service folks are excellent, great suggestions that saved us service visit.
STAY AWAY! In the past 5 years my oven has broken twice. By broken I mean the oven will not heat up at all. When I called Capital Cooking to find out where to get it serviced I was pointed to several repairmen in my area. None of them repaired Capital equipment, none of them have even heard of Capital and are unsure why this company is giving out their names. After almost a year of searching we finally were able to find someone. Now my oven has broken again with the exact same issue. Capital has again lied to me about repair... read more
I bought a Capital Oven approx 12 years ago.. 5 years ago the oven ignitor dies but a call to Capital and the tech easily diagnosed. I was told to purchase a replacement part that I could install myself. It wasn't simple but was able to do so. Fast forward to 2022 and my Broiler stops working. I called support and was asked for the model # which I no longer have since the label they place it on is actually inside the oven and had long burnt away. I'm told they cant assist me since I dont know the exact model. I asked if I co... read more
Frequently asked questions about Capital Cooking Equipment, Inc.
How is Capital Cooking Equipment, Inc. rated?
Capital Cooking Equipment, Inc. has a 3.1 star rating with 28 reviews.
When is Capital Cooking Equipment, Inc. open?
Capital Cooking Equipment, Inc. is closed now. It will open on Monday at 9:00 a.m.
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