Birdeye Logo White 2020
Watch Demo

Capital City Movers NYC

Claim this profile

This business is unclaimed. Owners who claim this profile can update information, boost SEO, and more.

Claim this business for free
4.4
86 reviews
|Packing Services|New York, NY 10029

333 East 109th Street, New York, NY 10029

(718) 619-4881

https://www.capitalcitymovers.us/

Closed now

Google

Facebook

Twitter

LinkedIn

Instagram

Pinterest

Suggest edits
Top Transportation Services in your area
5.0
(6) · Transportation Services

692 10th Ave

(917) 267-5105
5.0
(1) · Movers

1441 Irving St

(732) 882-1010

2 people are looking at this business

5.0
(1) · Transportation Services

1 Kroll Terrace

(201) 864-7173
5.0
(1) · Transportation Services

19 Johnson St

(845) 425-8621
5.0
(2) · Transportation Services

14 Campus Dr

(973) 344-0100
5.0
(36) · Movers

24734 Jericho Turnpike

(646) 599-3443
About

Capital City Movers is New York City based moving company offering packing and moving professional services worldwide.Helping you is what we care about. Our experienced and professionally trained staff offers full moving and packing services in New York Metro area, as well as long distance and international moving services. Capital City Movers can assist you with your plans and offer expert and reliable service. We have been helping residents of New York and surrounding states to accomplish their office and home moves in the most efficient and pleasant way possible, and we are five star rated moving company by the consumers' research. We will make your move stress-free and will work with you

Suggest edits
BIRDEYE FOR BUSINESSES
Birdeye For Business

This profile is powered by Birdeye. Over 60,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye

4.4
86 reviews
569
  
43
  
31
  
25
  
18
  
  • 85 Reviews4.4Google
  • 1 Review1.0BirdEye
Sort By:
5 results available.
Recommended
Ilan R. on BirdEye

3 months ago

03/03/2021, 22:33 PM
If you'd like to see your precious belongings destroyed for a fee, Capital City Movers is the company for you. We contracted Capital City to help us move exercise equipment from our old home to our new home. Their staff reassured us throughout the sales process that they do this regularly and would have no problem moving our Peloton and other less smart equipment. From there, they quickly up sold us to handling our entire move at what seemed like a reasonable rate. When they arrived on moving day the problems began. First they were suddenly unwilling and unable to move the exercise equipment with out "experts" and wanted to raise the costs accordingly. "You didn't tell us the Peloton includes a screen!" I should have known right there to end all engagement with this company, but they assured me experts were on the way and that they had just made a mistake with the initial staff they sent over. When the "experts" arrived, they were able to dismantle and move our equipment (including a $5K~ Peloton treadmill) - but seemed unable to reassemble it in a working fashion. My brand new treadmill now more closely resembles a failed Ikea assembly project and not the luxury device it was. Metal components were bent, plastic components crazy glued(!) after being broken or cracked, and the motor made grinding noise when activated. Capital City's moving staff quickly admitted they had never moved exercise equipment before, let alone a Peloton treadmill or bike - and that they felt unqualified but pressured by management to move it and misrepresent themselves as experts. Over the next month we've attempted to work closely with Capital City Movers to rectify this matter. They've sent over 3 separate repairmen who each looked at the damage and stated it was irreparable and admitted it was caused by improper disassembly and reassembly. The few attempts they did make at fixing it resulted in the treadmill no longer functioning at all. Each time we have contacted Capital City's management team about this they have looked to shift blame or deny the damage their own staff have clearly identified as being their own fault. (eg "Are you sure it worked before the move it?" "Thats what it supposed to sound like" etc) And thats just the exercise equipment. Don't get me started on the furniture they broke and tried to hide damage so I wouldn't notice. As just one example, Imagine my surprise when I found an expensive full length wooden mirror glued back together after they broke a leg. In summary, if you have something really expensive that you want to turned into a heavy paperweight call Ina and her team at Capital City Movers. They'll destroy everything you want at a reasonable rate, and then do everything they can to avoid ownership of the problem, and dodge your calls/emails.
Respond to negative reviews
Featured content
Why Customers Don't Trust 5-Star Reviews

Why Customers Don't Trust 5-Star Reviews

Why Customers Don't Trust 5-Star Reviews
Net Promoter Score Explained

Net Promoter Score Explained

Net Promoter Score Explained
Footer Banner
Get more reviews. Get more customers.

Get more reviews from your customers with Birdeye. Dominate search results. Beat local competitors. Grow your business. Easy, done.