Capital Care Health Centre

Cristian Marquez Russo 

on Google

a month ago

Since Capital Care stopped using Manage My Health, the quality of their service has noticeably declined. Booking appointments has become frustrating, and they no longer send email confirmations or reminders — which makes it easy to miss an appointment, and then they charge you for it. There are fewer doctors now, appointments are harder to get, and overall communication is poor. On top of that, they’ve recently increased their fees, despite the drop in service quality. These issues aren’t just my experience — the recent revi... read more

Toni Hartley 

on Google

2 months ago

I've always felt well looked after here. The nurses were so great with my newborn daughter and her vaccinations, and despite staff turnover, I've always felt the doctors are kind and thorough with their assessments. Staff also arranged an urgent phone appointment last time I needed antibiotics. 

Kitt 

on Google

3 months ago

Called in hoping to enrol for a new GP with Capital Care, was told "Even if I left my current medical centre they would refuse to accept me in future because they knew I had been with someone else previously" LOL I can't make this up. I let them know I would be happy with waitlists, I let them know I wouldn't mind coming in in future if it suits, I told them I was leaving my other GP and wanted to prioritize another. Zero sympathy / professionalism. I don't write bad reviews anywhere but damn. How hard is it to just say "I'm... read more

Annalakshmi C 

on Google

6 months ago

Whenever you call you cannot book an appointment. And admin staff particularly Narena got zero empathy and always ask to go afterhours. They don't have enough Doctors. 

viet nguyen 

on Google

8 months ago

Doctor Jonathan is the best but not sure if he is still there. Admin staff are worst of the worst as it that they do not care the patient but about how to maximise fees. My wife had been with them for nearly 7 seven years and evey time we came, a discrimated look was what we received from the admin staff especially from the lady with white hair. We paid for the service but felt like we begged her for service.