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Capital Cadillac Service Center
- Automotive
- Smyrna, GA
About this business
Location details
2210 Cobb Pkwy SE Building 2, Smyrna, GA, 30080, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I love coming here for the customer service and waiting area. The restroom and facility is very clean. The reason why I rate this place a 2 is the constant lying. My service advisor attempted to add on a tire rotation that was not in my schedule request. When he asked my answer was no, just a oil change and multi point inspection. After my appointment was complete he mentioned I needed two tires. WHAT I NEEDED IS WIPER FLUID BUT THAT REQUEST WAS COMPLETELY IGNORED. I WILL NOT BE GETTING TWO TIRES FROM YOU ALL. EVERYTIME I GE... read more
**UPDATE 11/13/24 Took my vehicle to John Thornton Cadillac, Buick, GMC, Chevy on 11/12/24. My car was repaired the SAME DAY cost me $0! The rental was covered by the dealership. They dropped me off at Enterprise and picked me up when I had to return the rental. They also washed and vacuum my car. Again my car sat at Capitol Cadillac for 5 DAYSA and NOTHING was do! My car was taken in for service on October 31st (2020 XT6). It sat for 5 days without any repairs being done (they did do an oil change). I was told a part was be... read more
Awesome service!! The total opposite from the Union City location.
Jason deserves a raise and a promotion! My parents car was hit in the parking lot of the hospital while my dad was in surgery. My mom also has some serious health issues so neither of them could drive once their car was ready for pickup. I live 45 minutes away and wasn’t able to get there before closing. Jason went above and beyond to help us and was able to get my parents car delivered to them so that I could still get them to their doctors appointments. He genuinely made me think that my next vehicle should be a Cadillac.
I will not Recommend you taking this car to this place. They are very Greedy and Unprofessional. Below is a Picture of the Scam Service Manager and the Unprofessional Service Advisor. He will Charge for one thing and if the same problem Reoccurred he will not take Responsibility he's gonna charge you again for the same problem that he is supposed to fix without charging.
Frequently asked questions about Capital Cadillac Service Center
How is Capital Cadillac Service Center rated?
Capital Cadillac Service Center has a 2 star rating with 1 review.
When is Capital Cadillac Service Center open?
Capital Cadillac Service Center is closed now. It will open tomorrow at 8:00 a.m.
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