Cape Fear Valley Medical Center

Tammy S. 

on Birdeye

a year ago

I brought my child to the emergency room her with subcutaneous emphysema. We were checked in rapidly but when she was triaged by the nurse the problems began. I informed her of my child’s condition and her first response was, “Who told you that? How do you know?”. Things went downhill rapidly from there. She was placed in the waiting room for over 2 hours. She progressively got worse. When she was finally taken back to a room, a chest X-ray confirmed the hole in her lung. Her right lung was being surrounded by air along with... read more

Gwendolyn C. 

on Birdeye

2 years ago

A few months ago I was sent to Cape Fear Valley Emergency Room from an Urgent Care facility because I tested positive for Covid-19. I had a raging fever and and I suffer with asthma and was not breathing well. I was not having severe breathing problems. The staff that checked me in were nice but after the check-in I did not receive any medication for my elevated temperature. I sat in the waiting area for 6 hours and took my own temperature which was 103.9. I needed to lay down so bad. I felt nauseated, burning up, and my... read more

LaTarsha R. 

on Birdeye

2 years ago

wouldn’t recommend this hospital to my enemy!!! This hospital nearly killed my husband! Negligence cause him to have several health problems under the care of Cape fear medical staff. The poor care left him with multiple issues that we are having to navigate through! The lies the doctors have used to keep him either in the hospital under care is beyond words. I asked several times during my visit that my husband be transferred to another hospital for second opinion and better staff that can care for him! I was told the othe... read more

Terrie J. 

on Birdeye

4 years ago

I just got off the phone with Brandy in the billing department. My husband has a bill for what they thought was a possible stroke back in Aug. The bill is over $4,500. We called to set up a payment plan. She said it had to be paid in 12 months and the payments would be almost $380 a month. I told her in these times of uncertainty, we just can't do that. I begged, cried, pleaded to please lower the monthly payment so we wouldn't be turned over to the collection agency! She was rude, cold, and heartless! She even insinuated th... read more

Terrie Taylor J. 

on Birdeye

4 years ago

I just got off the phone with Brandy in the billing department. My husband has a bill for what they thought was a possible stroke back in Aug. The bill is over $4,500. We called to set up a payment plan. She said it had to be paid in 12 months and the payments would be almost $380 a month. I told her in these times of uncertainty, we just can't do that. I begged, cried, pleaded to please lower the monthly payment so we wouldn't be turned over to the collection agency! She was rude, cold, and heartless! She even insinuated th... read more