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38 Rogers St, Gloucester, MA, 01930, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 4:00 p.m. | |
Tue | 8:30 a.m. to 4:00 p.m. | |
Wed | 8:30 a.m. to 4:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | 8:30 a.m. to 12:00 p.m. | |
Sun | Closed |
Can’t believe anyone would give this bank a low review! Customer service is AWESOME!! Been with them 23 years! Shout out to the operations department for helping me out. Love this bank. Always a member forever.
Card was declined while trying to make a purchase at a hardware store. I have sufficient funds in my account. I tried to call Cape Ann Savings Bank customer service line. An automated voice said no one was available to help me....um, what? It's a Saturday at noon... It's 2025... No one can help me? Ok, so I call the toll free number, same response. I leave a voicemail. Two hours later, no call back. I call the customer service number again and try selecticinf multiple prompts, after several hours, I am transfered via automat... read more
Failed to meet even my lowest expectations.
I do not recommend. Kathy lead me on. They don't return phone calls and They can't even reply to a simple email. I am very disappointed, Bank elsewhere.
Cape Ann Savings Bank has a 3.5 star rating with 15 reviews.
Cape Ann Savings Bank is closed now. It will open on Monday at 8:30 a.m.
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