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Cape Ann Savings Bank

3.5

About this business

Location details

38 Rogers St, Gloucester, MA, 01930, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat8:30 a.m. to 12:00 p.m.
SunClosed
3.515 reviews
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Patrick Brown's profile image
Patrick Brown 
on Google
a month ago

Can’t believe anyone would give this bank a low review! Customer service is AWESOME!! Been with them 23 years! Shout out to the operations department for helping me out. Love this bank. Always a member forever. 

Rebel Runner's profile image
Rebel Runner 
on Google
3 months ago

Card was declined while trying to make a purchase at a hardware store. I have sufficient funds in my account. I tried to call Cape Ann Savings Bank customer service line. An automated voice said no one was available to help me....um, what? It's a Saturday at noon... It's 2025... No one can help me? Ok, so I call the toll free number, same response. I leave a voicemail. Two hours later, no call back. I call the customer service number again and try selecticinf multiple prompts, after several hours, I am transfered via automat... read more

Dan Schplaning's profile image
Dan Schplaning 
on Google
4 months ago

Failed to meet even my lowest expectations. 

Mackenley Charles's profile image
Mackenley Charles 
on Google
a year ago
Marie's profile image
Marie 
on Google
a year ago

I do not recommend. Kathy lead me on. They don't return phone calls and They can't even reply to a simple email. I am very disappointed, Bank elsewhere. 

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Frequently asked questions about Cape Ann Savings Bank

How is Cape Ann Savings Bank rated?

Cape Ann Savings Bank has a 3.5 star rating with 15 reviews. 

When is Cape Ann Savings Bank open?

Cape Ann Savings Bank is closed now. It will open on Monday at 8:30 a.m. 

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