Capable Beginnings

Chrissy Riches 

on Google

2 years ago

I am giving 2 stars rather than just 1 because we LOVED the therapist my son was seeing. She was so supportive of him and always answered my questions/concerns. But this business is AWFUL. The receptionist situation has been RIDICULOUS. We were not being charged copays, despite my telling the office we needed to pay on several occasions, by the time that receptionist left we had racked up a $600+ bill. We had come up with a payment plan with the new receptionist, it WAS NOT followed, we were STILL NOT being charged the copay... read more

Candace Cummings 

on Google

2 years ago

If I could give zero stars I would. I decided today that I needed to pull my son. I usually do not go back in the room because I was initially told that parents can be a distraction for the children which I understood. I quickly learned today why they urge parents to stay in the lobby. I went to the restroom which is located in the back where you have to pass the observation rooms on the way to and back. On the way back I could hear my son’s therapist as well as another in the room just socializing. They were talking about t... read more

Dayna Flynn 

on Google

2 years ago

My daughter received a physical therapy referral to this place. I called on a Friday. Google said they are open until 3 pm. I called all day since they opened. No one answered the phone. I called my insurance company and got her referral switched to someplace else and I am very pleased with their service! I did read the reviews on this place. I am the type of person to give a business a try. Someone called me today at almost 2 in the afternoon. Just now returning my call. I told the receptionist sorry, but I found another ph... read more