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Cap-it Surrey

3.9

About this business

Location details

7533 135 St Suite 10, Surrey, BC, V3W 0M8, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.974 reviews
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Neil Chen's profile image
Neil Chen 
a year ago

TL;DR I put $14k and waited for more than 100 days. All I got was a statement “I don’t care”. I would give 0 star if I can. You should enjoy your precious time with your family and friends instead of wasting time with these guys for nothing. And they have terrible relationship with the warehouse. It’s extremely hard for them to get something they want from the warehouse. To customers like you, it will be very hard for you to get what you want from them. My story: I ordered $14k worth of parts with this store in mid April. Ma... read more

sandip darji's profile image
sandip darji 
a year ago

worst service, calling them waste of time never answer the phone, its better we buy from amazon or Lordco good service from them and cheaper than cap it. 

Leslie Itterman's profile image
Leslie Itterman 
a year ago

Excellent customer service especially from Matthew. I had questions about my bike rack and called numerous times and every time I was treated with courtesy and resolutions. They work very hard to help their customers and appreciate returning customers. Thank you Matthew and your team! 

David Bruner's profile image
David Bruner 
a year ago

I ordered parts and only half the order showed up and it was wrong. Requested my money back and they accepted, but it's been 8 days now and I still have not received my refund. So I'm not happy at all about this company. 😕 

Mike Jones's profile image
Mike Jones 
a year ago

Can’t force these guys to take your business. I see why everything is going online these days, it’s companies like this. Ordered a couple accessories for a new truck…. Spray on Bedliner, Tonneau cover and some rear Wheel Well Liners. Between missing rail on the tonneau and wrong size then sent back wheel well liners. It’s just excuse after excuse for 2 weeks. They can accept payment but really struggle to provide even the most basic level of service. Just pathetic. Save the headaches and head to Action Car and Trucks. Even i... read more

Frequently asked questions about Cap-it Surrey

How is Cap-it Surrey rated?

Cap-it Surrey has a 3.9 star rating with 74 reviews. 

When is Cap-it Surrey open?

Cap-it Surrey is closed now. It will open tomorrow at 9:00 a.m. 

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