This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Canterbury Caravans
- Automotive
- Bayswater North, VIC
About this business
Location details
587-589 Dorset Rd, Bayswater North, VIC, 3153, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Drove 40 minutes to Canterbury Caravans yesterday to look at a van I had spotted on their website. Went into the office and asked if we could look at the van. Was told this is not possible as there is no Salesman there. Explained our situation and was told bad luck basically. Worst customer service I’ve ever experienced. No offer to get someone to call or anything, just something about staff cuts. If you can’t show a potential buyer a caravan that they have driven there specifically to see then why are the gates even open. M... read more
i called them and someone picked up the phone then there was silence to my talking
We bought a High Clere 22’ 6 “ which was highly recommended by Laura and it has been fantastic. David showed us through the van highlighting all its features and said to call anytime we have an issue. Which fortunately we haven’t as yet. One reason we chose to buy from Canterbury was they have their own service department and also do insurance work. The biggest hassle many of our caravan friends have is when they want work done, it has to be sent away and follow up is terrible. Here it’s all under one roof. As a group, we ju... read more
My recent experience with Canterbury Caravans' service department after purchasing a two-year-old caravan has in my opinion been nothing short of disastrous. I felt their approach to customer service was unprofessional, aggressive, and negligent which has left me deeply dissatisfied. I will never deal with Canterbury Caravans again and strongly advise potential buyers to proceed with extreme caution, paying close attention to the quality of pre-delivery inspections and the potential for poor after-sales service.
Very disappointed with their after sales service, van is good with a couple of minor problems but trying to get Canterbury to call us back and resolve them seems to be to difficult
Frequently asked questions about Canterbury Caravans
How is Canterbury Caravans rated?
Canterbury Caravans has a 4.6 star rating with 72 reviews.
When is Canterbury Caravans open?
Canterbury Caravans is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com