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Canopy Health
- Insurance
- Emeryville, CA
About this business
Location details
2100 Powell St Suite 600, Emeryville, CA, 94608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:30 a.m. to 5:30 p.m. | |
| Wed | 08:30 a.m. to 5:30 p.m. | |
| Thu | 08:30 a.m. to 5:30 p.m. | |
| Fri | 08:30 a.m. to 5:30 p.m. | |
| Sat | 08:30 a.m. to 5:30 p.m. | |
| Sun | Closed |
Since 2024 CANOPY is the worst UHC has provided me with. John Muir doctors will no longer see any of Canopy patients. The two doctors with Canopy are with Jiva Health are Dr Sein and Dr MacDannald. Terrible doctors as never return phone calls. You have to deal with answering service only.
Have had Canopy for 2 years but now they no longer work with John Muir. That means to keep JM I need a new plan so I can still access UCSF for special care. This requires a Medicare supplement plan. To qualify I need documents to show my providers are no longer available in network. Canopy will not assist in providing that paperwork. My only recourse now is to lose my specialist care at UCSF and hope to find internal care at John Muir, in network. I will never recommend Canopy to anyone. Also there is no way to reach anyone ... read more
I think they are basically committing a form of fraud, and making access to health care more difficult than I've ever experienced.
It is impossible for a member to get through to a live agent from the telephone numbers listed on insurance card. After receiving a bill from my hospital, I am trying to obtain and Explanation of Benefits. I first called the number on the card for "Canopy/Hills Physician" and reached HillsPhysician. The kind agent gave me a number for Canopy, assuring me that I would reach a live agent if I followed the prompts. I called the number and of course started with an automated system with no option for a live agent. Following all ... read more
Frequently asked questions about Canopy Health
How is Canopy Health rated?
Canopy Health has a 3 star rating with 8 reviews.
When is Canopy Health open?
Canopy Health is closed now. It will open on Tuesday at 8:30 a.m.
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