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Cane Creek Cycling Components, Inc.
- Retail
- Fletcher, NC
About this business
Cane Creek Cycling Components, founded in 1995, provides bicycle parts and accessories. The company s first product line included brakes, headsets, hubs and shocks. In 1997, it took over the Cronometro wheel and renamed it the Cane Creek Crono wheel. In 1999, the company acquired the Thudbuster suspension seat post and has since upgraded its patented design to provide upgrade for hard tails. The products offered by Cane Creek Cycling Components include wheels, shocks, headsets, suspension seat posts, brakes, and accessories ... read more
Location details
355 Cane Creek Rd, Fletcher, NC, 28732, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 12:30 a.m. | |
| Sat | Closed | |
| Sun | Closed |
First off, your customer service piss poor! It's pathetic - after numerous emails I still haven't received feedback from CC. I was interested in "upgrading" my DB Inline to the new DB AIR [IL] according to your media reports. You ought to recall that piece of unreliable shit you sold, and replace it. Stick with ABC (Anything But Canecreek)!
"Believe in Something Better..." they said. So I did and I got a Banshee spitfire with a DBinline. After 10 months it lost all the air and I couldn't pump it up. Due a service they said so I paid for a service. 3 months later it loses 25% air doing small drops, another month and it loses air just riding along. I mailed Cane Creek twice to ask about reliability and whether there is anything I could do to improve it beyond having to pay over £100 to get it serviced every few months. Did I get a reply, no so I tried again, no r... read more
Shocking service,sent numerous emails regarding a recall on the DB inline and they don't bother responding,time to sell and buy from a company that have their customers interest at heart.
Andrew in customer service was great! I appreciate the time and effort he put into helping me with my headset questions. Its not often you can get a person on the phone so willing to help. A+ customer service in my book!
This place is AWESOME!!!! It's everything!!!! The best place to work, the BEST people to work for/with!!! Great customer service, and EXCELLENT parts and service!! ......Love it!!!
MY DAMPER CANE CREEK INLINE HAS BEEN BROKEN A DAY, HOW WAS WAITING TO EXPECT THE NUMBER OF PROBLEMS THAT HAVE THE REST OF THE SHOCK ABSORBERS OF THIS BRAND. I have sent a post a few days ago and I have not received an answer
Frequently asked questions about Cane Creek Cycling Components, Inc.
How is Cane Creek Cycling Components, Inc. rated?
Cane Creek Cycling Components, Inc. has a 4.4 star rating with 164 reviews.
When is Cane Creek Cycling Components, Inc. open?
Cane Creek Cycling Components, Inc. is closed now. It will open on Monday at 8:30 a.m.
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