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Candlewood Suites Winchester, an IHG Hotel
- Hospitality
- Winchester, VA
About this business
Location details
1135 Millwood Pike, US-50, Winchester, VA, 22602, United States
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This exit area is super busy. Hotel was very nice. Rooms were cozy. Beds were very comfortable. Water pressure was excellent. Staff was very nice and professional. There are plenty of restaurants and gas stations in the area. Easy to navigate to and from.
The staff here go above and beyond with customer service! Jenny at the front desk is excellent! She’s always smiling and friendly with all the customers! Rooms are spacious and very clean. Bonnie and Linda in housekeeping do a great job. Always willing to help! I will definitely stay here again!
Jennifer checked us in and she was exceptionally friendly and fun to deal with. Our room was ok, but a lot of the surfaces and even doorways had a slightly greasy feeling. Maybe the cleaning solutions they use weren’t quite wiped off? Otherwise we had a nice quiet stay except for the very squeaky elevator door. Our room was across from it and we could hear it opening and closing even on the floors below. We see from other reviews it was out of order, so at least it worked. There is a nicely stocked vending area, gym, busines... read more
Need to better train people at desk I made a reservation at 3pm yesterday but try kid at the desk tells me he tried running my card that morning which is is lie when I traveling from Louisiana and had no idea what state id make it to and trying to charge ppls cards with permission is unacceptable it’s a reservation all I do is travel and leave reviews another epic fail for customer service no business should be running anyones cards without permission first
One night stopover. Mostly clean room, but ants on the efficiency unit and a weird stain in the shower. Very small parking area, hotel seemed like it was jammed into a small area right on the road. Front desk staff was friendly. Fairly dated but overall fine for a quick one night stay
Frequently asked questions about Candlewood Suites Winchester, an IHG Hotel
How is Candlewood Suites Winchester, an IHG Hotel rated?
Candlewood Suites Winchester, an IHG Hotel has a 4.2 star rating with 425 reviews.
When is Candlewood Suites Winchester, an IHG Hotel open?
Candlewood Suites Winchester, an IHG Hotel is open now. It is open 24/7.
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