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Candlewood Suites Houston North I45 Spring, an IHG Hotel
- Hospitality
- Houston, TX
About this business
Location details
16027 North Fwy, Houston, TX, 77090, United States
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I stayed at Candlewood Suites Houston North for more than 21 days, and unfortunately, the experience was far below IHG’s standards. Housekeeping was only offered once a week. What kind of guest experience is that? For a property charging $85 per night, it is unreasonable to expect guests to wait a full week for cleaning. This feels like cost-cutting at the expense of basic comfort and hygiene. Guests should not be treated this way, regardless of the rate they are paying. On top of that, the front desk staff were consistently... read more
The night shift worker, I believe her name was Ruby, was extremely helpful. Imt card was experiencing technical difficulties and even though it took about 45 minutes to correct / resolve the issue with my credit card company; she was the sweetest and showed not even one but of frustration, I will definitely be back to candlewood
Frequently asked questions about Candlewood Suites Houston North I45 Spring, an IHG Hotel
How is Candlewood Suites Houston North I45 Spring, an IHG Hotel rated?
Candlewood Suites Houston North I45 Spring, an IHG Hotel has a 3.9 star rating with 258 reviews.
When is Candlewood Suites Houston North I45 Spring, an IHG Hotel open?
Candlewood Suites Houston North I45 Spring, an IHG Hotel is open now. It is open 24/7.
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