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Candlewood Suites Houston North I45 Spring, an IHG Hotel

3.9

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Location details

16027 North Fwy, Houston, TX, 77090, United States

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3.9258 reviews
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Maged Andrawis's profile image
Maged Andrawis 
on Google
2 weeks ago

I stayed at Candlewood Suites Houston North for more than 21 days, and unfortunately, the experience was far below IHG’s standards. Housekeeping was only offered once a week. What kind of guest experience is that? For a property charging $85 per night, it is unreasonable to expect guests to wait a full week for cleaning. This feels like cost-cutting at the expense of basic comfort and hygiene. Guests should not be treated this way, regardless of the rate they are paying. On top of that, the front desk staff were consistently... read more

ND Pappas's profile image
ND Pappas 
on Google
a month ago
Nathaniel Rogers's profile image
Nathaniel Rogers 
on Google
a month ago
David Bartholomew's profile image
David Bartholomew 
on Google
a month ago

The night shift worker, I believe her name was Ruby, was extremely helpful. Imt card was experiencing technical difficulties and even though it took about 45 minutes to correct / resolve the issue with my credit card company; she was the sweetest and showed not even one but of frustration, I will definitely be back to candlewood 

Michael Thomas's profile image
Michael Thomas 
on Google
a month ago
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Frequently asked questions about Candlewood Suites Houston North I45 Spring, an IHG Hotel

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Candlewood Suites Houston North I45 Spring, an IHG Hotel has a 3.9 star rating with 258 reviews. 

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