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Candlewood Suites Cape Girardeau, an IHG Hotel
- Hospitality
- Cape Girardeau, MO
About this business
Location details
485 S Mt Auburn Rd, Cape Girardeau, MO, 63703, United States
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Expedia said $25 pet deposit. Assuming, get back with no damage because DEPOSIT. Even called and was told $25 day of. It's $75 and kept. Expedia hasn't "updated pricing yet" but it is listed as $75 on their website. That is so expensive and a huge jump. Indoor pool was freezing. Most kids lasted less than 10 minutes. No complimentary breakfast. AC was cool but the room felt... damp? $237.36 for 1 night with 2 queen beds and 1 dog. Insane.
Booked a reservation one week prior to staying. Took a screen shot of the pet policy showing $25 per pet and also received an email confirmation stating $25 per pet. Showed up to check in and the individual at the front desk (Bobbie) said the fee is $75 and that the websites have now been updated. I asked her if she would honor my reservation confirmation stating $25. She said she would need to call the manager. The manager (assuming it’s Derick Charles) told Bobbie no right then and there over the phone. I said then I will ... read more
Horrible service ridiculous
Frequently asked questions about Candlewood Suites Cape Girardeau, an IHG Hotel
How is Candlewood Suites Cape Girardeau, an IHG Hotel rated?
Candlewood Suites Cape Girardeau, an IHG Hotel has a 3.7 star rating with 602 reviews.
When is Candlewood Suites Cape Girardeau, an IHG Hotel open?
Candlewood Suites Cape Girardeau, an IHG Hotel is open now. It is open 24/7.
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