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Canby Utility
- Electricity Suppliers
- Canby, OR
About this business
Location details
1265 SE 3rd Ave, Canby, OR, 97013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In trying to figure out why or any information about a power outage - there wasn't anything provided. For an entire city. Nothing. Their website is a jumbled mess of outdated information (last outage was recorded and stated about a year ago), and they refuse to answer the phone or have an automated statement on their phone of what they are doing or even if they know what is going on. Completely unprofessional, disorganized, not trustworthy (looking at the billing of the other reviewers), and apparently they have a new facili... read more
The fact that you can't setup autopay with a credit card online is pathetic.
Their payment system is totally pathetic, and also why is it that I can't schedule a payment out? It's 2026, right? Desperation isn't a good look for the City of Canby's utility department. It's also so sad that their customer service is a fat zero.
No customer service or accountability. We had new sod installed around March 2024. From the very first month after purchasing the house, our water bills were outrageously high. I contacted Canby Utility multiple times to report that something was wrong. Each time, I was told we were simply using too much water. Because the bills were so high, I had to drastically cut back on watering to prioritize basic household expenses. As a result, our lawn and garden suffered and eventually died. Despite repeatedly asking Canby Utility ... read more
The customer service staff is very knowledgeable and helpful! And the water crew and electric crew are always polite when I see them out and about. We are fortunate to have a local electric and water company!
Frequently asked questions about Canby Utility
How is Canby Utility rated?
Canby Utility has a 2.4 star rating with 44 reviews.
When is Canby Utility open?
Canby Utility is closed now. It will open tomorrow at 9:00 a.m.
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