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1265 SE 3rd Ave, Canby, OR, 97013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their payment system is totally pathetic, and also why is it that I can't schedule a payment out? It's 2026, right? Desperation isn't a good look for the City of Canby's utility department. It's also so sad that their customer service is a fat zero.
No customer service or accountability. We had new sod installed around March 2024. From the very first month after purchasing the house, our water bills were outrageously high. I contacted Canby Utility multiple times to report that something was wrong. Each time, I was told we were simply using too much water. Because the bills were so high, I had to drastically cut back on watering to prioritize basic household expenses. As a result, our lawn and garden suffered and eventually died. Despite repeatedly asking Canby Utility ... read more
The customer service staff is very knowledgeable and helpful! And the water crew and electric crew are always polite when I see them out and about. We are fortunate to have a local electric and water company!
These people have the nastiest personality. Horrible customer service. Hope they can get better people to work for them.
Y’all need 100% new crews. Kinda sad honestly
Canby Utility has a 2.5 star rating with 42 reviews.
Canby Utility is closed now. It will open on Monday at 9:00 a.m.
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