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Canby Utility

2.3

About this business

Location details

1265 SE 3rd Ave, Canby, OR, 97013, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.346 reviews
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Jen's profile image
Jen 
a month ago

Canceled service prior to moving, but was charged the entire month. When I called to ask about it, I was told there was nothing that could be done and I had to pay the full bill. 

Daniel Cahill's profile image
Daniel Cahill 
a month ago

This company make zero sense. They provide no due dates, they threaten to disconnect your power without calling or anything. My bill is past due 2 days and they are sending me disconnection warnings. Wish we had a different service out here. These guys absolutely suck 

Daniel Burbach (DannoDemo)'s profile image
Daniel Burbach (DannoDemo) 
4 months ago

In trying to figure out why or any information about a power outage - there wasn't anything provided. For an entire city. Nothing. Their website is a jumbled mess of outdated information (last outage was recorded and stated about a year ago), and they refuse to answer the phone or have an automated statement on their phone of what they are doing or even if they know what is going on. Completely unprofessional, disorganized, not trustworthy (looking at the billing of the other reviewers), and apparently they have a new facili... read more

Levi HD's profile image
Levi HD 
5 months ago

The fact that you can't setup autopay with a credit card online is pathetic. 

Chad Hamby's profile image
Chad Hamby 
5 months ago

Their payment system is totally pathetic, and also why is it that I can't schedule a payment out? It's 2026, right? Desperation isn't a good look for the City of Canby's utility department. It's also so sad that their customer service is a fat zero. 

Frequently asked questions about Canby Utility

How is Canby Utility rated?

Canby Utility has a 2.3 star rating with 46 reviews. 

When is Canby Utility open?

Canby Utility is open now. It will close at 6:00 p.m. 

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